View Full Version : Sporadic failover this afternoon
tritch
02-03-2016, 07:16 PM
I'm getting sporadic failover issues. Outgoing calls just fine, but most incoming calls go to failover. There's nothing wrong with my ISP and my ATA is registered just fine.
Anyone else reporting issues?
burris
02-03-2016, 07:59 PM
Incoming only...caller gets message about no messages on email??..others get enter a passcode to complete your call...this just happened...after caller tried 3 times, call connected.
racerdude
02-03-2016, 08:18 PM
I tried to reply but my post said it needed moderator review first since I posted a link to the Reseller forum, but there is another thread there about the same issue.
tritch
02-04-2016, 09:33 AM
The issue seems to be resolved sometime last night....incoming calls appear to come through OK now.
Eric Seaberg
02-21-2016, 11:35 AM
I'm having problems today! Can call out but incoming calls get a message that the call "can't be completed as dialed". Anyone els in San Diego?
GreenLantern
02-22-2016, 11:14 AM
Eric. Log into the control panel for your number. Set it to "do not disturb - voicemail". Then call it again. See if it goes to the failover voicemail. If so, the problem is likely with your device. However, if you still get that message, the problem is likely on voipo's side, and you need to open a ticket. Good luck.