What is the difference between "Contact number" and "Phone number" in the Call Route Type selection list?
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What is the difference between "Contact number" and "Phone number" in the Call Route Type selection list?
Contact number is a number already setup as a "Contact" in the Contacts area where Phone Number is just a freeform phone number that you type in.
So 'contact number' is just a faster way of entering a number?
Basically yeah. It lets you select a contact number without having to re-type it.Quote:
Originally Posted by SteveMills