Phone Voicemail Light

Hi all,

I signed up post-BETA, during the soft launch. Tim is working on the issue I'm about to describe so this is by no means a rant, just a general question.

I'm transferring service from ViaTalk so I have a PAP2T for that.

I have a Panasonic Dect 6.0 phone system which includes an LED on the top of each phone that blinks when a voicemail is waiting. The CID screen also says "New Voicemail".

When I had Verizon POTS and ViaTalk, this feature worked well. I've also read that it works with Vonage.

The Grandstream firmware apparently does not have the option to pass through this information to light up the light. The only visible VM indicator is the blinking green light on the ATA, which is fine if I had an ATA near every one of my 6 phones on 3 different floors, but I don't.

I'm curious as to why this issue didn't come up during BETA testing, or did it?

Thanks,

Digger

Hi,
Glad to see you escaped and signed up here at my recommendation.

I think the feature was discussed but no-one here really thought it was an important enough to bring it up. I am fine with it not turning the light on because every time I get a message on my CallVantage line my wife reminds me that I have a message.
I would prefer to just get my e-mail/sms notification like I do now and can live without the light.

But there are others who like the light so I can see your desire to have it.

The fast dial tone when a VM is waiting works for me but if I were to receive a LOT of voicemails a light indicator would be nice.

Yes, STUTTER TONE works

The VMWI led on my UNIDEN phone works great.

The GS button will flash a green light too.

UNIDEN phones with answering machine built-in ignore the VMWI sign.
Does yours have its own answering machine built-in?

EDIT: I never had the second instance of my same line, using a ZyXEL ATA, work for STUTTER TONE or VMWI. But that is not a concern for me, and only GS are officially supported.

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Originally Posted by usa2k

The VMWI led on my UNIDEN phone works great.

UNIDEN phones with answering machine built-in ignore the VMWI sign.
Does yours have its own answering machine built-in?

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Yes the Panasonic does have an answering machine built-in but it is turned off, and as I wrote, it worked previously elsewhere so I know the functionality can work.

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Originally Posted by NY Tel Guy

Hi,
Glad to see you escaped and signed up here at my recommendation.

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Still waiting for the number to port, then I will be fully "escaped" :D

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Originally Posted by digger16309

Still waiting for the number to port, then I will be fully "escaped" :D

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So that's what's going on here....people escaping.

It makes more sense now why we have 11....yes 11 current pending ports from one provider and only a handful for others.

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Originally Posted by VOIPoTim

So that's what's going on here....people escaping.

It makes more sense now why we have 11....yes 11 current pending ports from one provider and only a handful for others.

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:eek:

In my case, I'm not so much 'escaping' as 'consolidating'. Of course, I also presume that my port request is not one of the 11 mentioned here... :p

In terms of this issue, we are working with Grandstream. My understanding is that their MWI support is not complete in that it does not work well with ALL phones. The stuttertone and WMI on the ATA itself are fine, it's just getting it to fully work with th WMI features on some phones.

We're working with them to see what they can do to fix it firmware wise.

Quote:

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Originally Posted by digger16309

Still waiting for the number to port, then I will be fully "escaped" :D

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I also escaped...this is probably one of the smartest moves you made..

Of course, you may miss the non-stop rhetoric that ensues in their forum, but I'm sure they won't stop you from having a laugh now and then..;)