Porting from Voicewing

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Originally Posted by Bill Odom

I was a customer for 2-1/2 years. I am very happy with VOIPo thus far.

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Same here. VW was pretty reliable except I had to call their CSR twice a year to reset the the time changes. The CID time stamp was always ahead or behind.

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Originally Posted by wagnerb

Same here. VW was pretty reliable except I had to call their CSR twice a year to reset the the time changes. The CID time stamp was always ahead or behind.

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How quickly we forget...:eek: Same here with the twice-a-year calls. I guess we will have a chance to see how VOIPo handles it this weekend with DST kicking back in.

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Originally Posted by Bill Odom

How quickly we forget...:eek: Same here with the twice-a-year calls. I guess we will have a chance to see how VOIPo handles it this weekend with DST kicking back in.

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I think it will depend on your daylight saving rule settings in the ATA.

The current one should be

start=3/8/7;end=11/1/7;save=1

Those with BYOD would be responsible for having it programmed, but I would think that Tim has taken care of this in the provisioning...

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Originally Posted by wagnerb

My VW PCM was diabled after the port and after I called VW to confirm deactivation the CSR said I would be able access the PCM for 60 days for 15 minutes. I assume that means the PCM would time out after 15 minutes. The CSR did say that since VW didn't prorate, I would get a full refund plus any balance remaing on the Extra Services Accout.

I logged into the PCM and it's up. There was a message that I had deactivated at my request. Unlike the letter that stated account would be deactivate when number was ported.

I would certainly call VW and confirm deavtivation.

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VOIPo informed me via e-mail early this afternoon that my number had been ported over from VW. After reading this post in the last hour, I called VW and learned that my account was still active. Their letter does state, "Once your telephone number has been transferred then your VoiceWing account will be disconnected." The rep I spoke with said that that particular item in the letter was wrong. It may well have been disconnected in time but the best course is to call VW and confirm deactivation. Like wagnerb I was told I would get a full refund for my February 28 payment plus the balance remaining in my Extra Services Account. Incidentally, VW bills a month in advance.

After my Vonage port, I checked the next day and my account was still active too. But, I just called them and told them about the port and they deactivated it immediately.

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Originally Posted by burris

I think it will depend on your daylight saving rule settings in the ATA.

The current one should be

start=3/8/7;end=11/1/7;save=1

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I do not see these entries in the advanced view of the PAP2T.

Which brings up the question, what happened last October, for you veterans? Did the VOIPo ATAs handle it?

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Originally Posted by wagnerb

I do not see these entries in the advanced view of the PAP2T.

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At the bottom of the regional tab...

Daylight Saving Time Rule:

I think your forgetting that most of us do not have the admin password, therefore no regional tab.

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Originally Posted by abward

I think your forgetting that most of us do not have the admin password, therefore no regional tab.

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I think my answer was for wagnerb who indicated he was into the admin access...?