No fax support whatsoever - do not sign up if you intend to fax!!

OK. I don't have the service.

support@voipo.com with that info would get a quick response I expect.

I would think if its a Residential Account, that its included in the basic fee.

If this is a main Reseller Account, the connect time may be billable even though a DID and service functionality is included.

Similarly, a toll-free DID is included with a Reseller Account, but the minutes are billable.

Emailing support will should get an answer. You can perhaps update us here with the gist of answer so we can all learn.

try to use *99 before the number because *99 forces the fax go to analog. I had problems faxing on vonage and that is what I use to fax but I have not tried it on voipo system yet.