ongoing pricing, a question ...

Quote:

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Originally Posted by VOIPoTim

We've been letting people add an additional year at that rate while the special is going on if they send in a ticket asking to do so.

It's just not something we advertise since it's a pretty heavy discount.

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Ticket submitted :D

Quote:

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Originally Posted by VOIPoTim

By default, all plans will renew to standard pricing unless we make renewal specials available later.

Standard Pricing:

$19.95 Monthly + $3 Monthly = $22.95

$199 Yearly + $36 Regulatory Recovery = $235

As for which one your special will renew at, it depends on when you ordered. For the current launch special, everyone will renew monthly unless they opt to prepay.

From the Order Form:

"After your first year, accounts on this plan will renew monthly at the standard monthly rate unless other arrangements are made to select a new prepaid term."

Different launch specials have differences. If you have any questions about your specific account, please contact us.

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Tim, does this apply to us "Founders" as well?
ie, our "Founders Plan - Residential All Inclusive" will renew at?

1. its original rate ($99.00)
2. standard monthly rate ($19.95 Monthly + $3 Monthly = $22.95)
3. standard yearly rate ($199 Yearly + $36 Regulatory Recovery = $235)

I release this is a very volatile/challenging market, but ...
Cheers,
-v

My interpretation was the "founders" rate is for life.

would it be possible to add a second line on the special and at the same time extend both out for 2 years? please let me know. I will not however want to port my second line until the first one goes smoothly.

Regards

Quote:

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Originally Posted by voxabox

Tim, does this apply to us "Founders" as well?
ie, our "Founders Plan - Residential All Inclusive" will renew at?

1. its original rate ($99.00)
2. standard monthly rate ($19.95 Monthly + $3 Monthly = $22.95)
3. standard yearly rate ($199 Yearly + $36 Regulatory Recovery = $235)

I release this is a very volatile/challenging market, but ...
Cheers,
-v

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The Founder's plan renews at its original rate....it's locked in with no need to renew.

Quote:

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Originally Posted by kevm

would it be possible to add a second line on the special and at the same time extend both out for 2 years? please let me know. I will not however want to port my second line until the first one goes smoothly.

Regards

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Sure, just open a ticket explaining what you want to do and they can take care of it for you.

Quote:

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Originally Posted by VOIPoTim

The Founder's plan renews at its original rate....it's locked in with no need to renew.

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Tim,
I thought it was so but forgot where/whom I got it from
Thanks for the quick reply/confirmation
Cheers,
-v