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I think everyone can agree that our website needs some improvement design-wise and content-wise.
Now that things have settled some and we're kind of out of the "launch chaos" and into normal operation, we're going to start making some changes to it.
What do you like/not like about the site?
What would you add to it?
Which website, the vPanel, billing, or voipo.com?
This thread is for VOIPo.com.Quote:
Originally Posted by abward
I'm going to start new ones for the other areas so we can keep track easier.
I like the clean look to the page. It is not all cluttered up. I would add "FREE 2nd Line (Cloned)" under the features and make some of the features urls that pop up a detailed plain English description of the feature. I would also suggest adding links to the AUP/TOS at the bottom of the page. Oh and update the Copyright © 2008 VOIPo LLC to 2009 ;)
Hi, new user here.
One thing that I noticed - and I didn't go searching around here to see if this was posted before - there is really no way to get from one control panel/site/forum to the other. I.e there is now way to navigate from secure.voipo.com to forums.voipo.com to billing.voipo.com, without remembering the hostname and manually typing them. Seems there should be some type of user/menu page that would allow you to navigate between them better.
So far I haven't used the interface enough to have much useful feedback.
New Feature Page:Quote:
Originally Posted by Xponder1
http://voipo.com/features.shtml
We're still working on some of the text on it. You can click on each one for a description.
Tim: You might want to indicate that on the page and maybe put a box or something around the description area to distinguish it from the other text on the page. I was expecting some kind of pop-up to appear when I clicked on the items and it took me a minute to find the description section at the bottom and realize it was changing.Quote:
Originally Posted by VOIPoTim
Some of the Advanced features are included, and some are not. that is not obvious. Or its not obvious which Advanced features cost extra (like Virtual Numbers) and which ones don't (Like Call Routing)Quote:
Originally Posted by VOIPoTim
You missed extra cost inbound FAX to Email feature.
I guess if you removed the Virtual Numbers, you could call it Free Advanced Features.
So about the website, I noticed that it said that it is still in Pre-Launch... Is this so, and if so, how much longer will it be in that state/status?
Pretty much until things are a lot more polished with better documentation, etc.Quote:
Originally Posted by Vumes
"cloned line" wasn't listed on that page -- I had to pester your presales support people to explain it.Quote:
Originally Posted by VOIPoTim
Residential VoIP lists, 'Plan Pricing Per Month'.
Toll Free Service, Forwarded Local Service & Fax Service list, 'Plan Pricing'.
I had no problem with it but Having one approach might look better.
On Call History:
Start Date October 2, 2009
End Date May 26, 2009
Initially the 'Start date year' should not be greater than 'End date year'.
Initialize Start date year..to todays year - 1
We're working on a bunch of changes for next week, but went ahead and pushed out the updated homepage.
What do you guys think?
We're going to be going through all the other pages one at a time to add some more content and "spice them up" as well.
The main page has an * by the price, but no explanation (on the main page) that they are a 12 month pre-pay.
I don't see any Fees mentioned on the "more info" pages.
Your lean more link on http://www.voipo.com/voipo-911.shtml#
points to the 911 page for the Residential "Learn more" link.
I see Taxes and Fees eventually charge that fixed fee.
Has VOIPo reconsidered charging fees differently now?
We haven't rolled out the itemized taxes yet, so we're still on the $3 fee for a while.Quote:
Originally Posted by usa2k