Rollover to line 2 if line 1 busy?

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11-16-2009, 09:02 AM
tesla

Rollover to line 2 if line 1 busy?

I currently have standard Verizon service and 2 phone numbers. It is set up so that if line 1 is busy, an incoming call rolls over to line 2. Is there a way to set up Voipo to have the same behavior? I understand that the Voipo second line is a cloned line. Would I need to purchase a virtual number to do this?

Thanks.
11-16-2009, 11:06 AM
usa2k

Re: Rollover to line 2 if line 1 busy?

The cloned line(Line-2) will ring at the same time as Line 1.

With a virtual number, and applying the upgrade to a separate Line-2,
you can do a similar effect where both ring together,
or you can do Call Hunt, where it can try Line-1, and on so many rings, calls Line-2.

Line-2 can use the Line-1 or Line-2 CID for outgoing calls,
or any Verified number found under Beta => Mobile.

Keep in mind this is in beta, but working well.
Keep in mind that Line-2 phone book/custom CNAM is separate from Line-1.
Keep in mind that Line-2 will fall back to Line-1 Voice Mail if not answered.
Keep in mind, the upgraded Line-2 cannot use Line-1 Voice Mail when direct dialed.

Your call filters from line 1 will work on Call Hunt.
If you plan to have Line-2 direct dialed, the call filters are separate from Line-1 call filters.
11-16-2009, 11:22 AM
mrkarron

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by tesla

I currently have standard Verizon service and 2 phone numbers. It is set up so that if line 1 is busy, an incoming call rolls over to line 2. Is there a way to set up Voipo to have the same behavior? I understand that the Voipo second line is a cloned line. Would I need to purchase a virtual number to do this?

Thanks.

I have been requesting a busy call transfer for quite some time now. The true answer to your question is no. With a virtual number and call hunt, calls to a busy line number one will first go to call waiting, then voicemail. Right now, the only option is to have both lines ring on every call which can be a little annoying.
11-19-2009, 12:50 PM
tesla

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by mrkarron

I have been requesting a busy call transfer for quite some time now. The true answer to your question is no. With a virtual number and call hunt, calls to a busy line number one will first go to call waiting, then voicemail. Right now, the only option is to have both lines ring on every call which can be a little annoying.

Thanks for the information. Do you know if "busy call transfer" is something that is on the horizon at Voipo?
11-19-2009, 01:59 PM
johndavid

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by tesla

Thanks for the information. Do you know if "busy call transfer" is something that is on the horizon at Voipo?http://www.adsoluble.com/user/F/N.gif

I hope so it will convince me to join
05-18-2010, 05:48 PM
FarmerBob

Re: Rollover to line 2 if line 1 busy?

Years ago in my POTS days I had that feature with two separate lines and it cost me $0.50 a month extra. They called it EVO. It was great.
05-26-2010, 12:44 AM
man

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by tesla

I currently have standard Verizon service and 2 phone numbers. It is set up so that if line 1 is busy, an incoming call rolls over to line 2. Is there a way to set up Voipo to have the same behavior? I understand that the Voipo second line is a cloned line. Would I need to purchase a virtual number to do this?

Thanks.

Try Simu-Ring, you'd get similar results at the end.
08-21-2010, 02:55 PM
Zion21

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by johndavid

I hope so it will convince me to joinhttp://rewardslink.info/flash/images/72.gif

I wonder if this feature has been added yet. I also would need this feature; thanks for bringing it up.
08-21-2010, 03:36 PM
burris

Re: Rollover to line 2 if line 1 busy?

Maybe I don't understand, but with the cloned line....when we are on a call on either line and another call comes in, not only will the CID show up, but the other line will ring...allowing the call to be answered.
This is normal functioning for me without any additional settings.
02-20-2011, 07:20 PM
mrkarron

Re: Rollover to line 2 if line 1 busy?

Still waiting for the busy call transfer...
02-22-2011, 01:10 AM
FarmerBob

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by burris

Maybe I don't understand, but with the cloned line....when we are on a call on either line and another call comes in, not only will the CID show up, but the other line will ring...allowing the call to be answered.
This is normal functioning for me without any additional settings.

What I think people are looking for other than the way it is, which is what I would like also, is when a call comes in the line you are on does nothing. You wouldn't know that a call was coming in, other than the other line ringing. (That call waiting tone is horrendous and interrupts my call.) Then when the second/Cloned line rings, it's as if it were a totally separate line and an unassociated call. I'm wondering if I can turn off Call Waiting, it might cause this to happen that way?

UPDATE:
In the VPanel, there is an area under Beta > Misc = FXS Port Control where the option looks to enable what we are asking for. I have shut off Call Waiting for both lines with Busy forward to VoiceMail default. If this does what it implies the outcome should be exactly what, at least what I am looking for.
02-22-2011, 05:32 AM
Russell

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by FarmerBob

(That call waiting tone is horrendous and interrupts my call.)

Which adapter is this with? What version of firmware is running on the adapter?
02-22-2011, 12:12 PM
caseydoug

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by FarmerBob

In the VPanel, there is an area under Beta > Misc = FXS Port Control where the option looks to enable what we are asking for. I have shut off Call Waiting for both lines with Busy forward to VoiceMail default. If this does what it implies the outcome should be exactly what, at least what I am looking for.

I suspect this will work only if you have a cloned line, not an add-on line. In order for it to work with an add-on line, there would have to be a choice under "Busy Preferences" to forward to the add-on line (or to any number). I would love to see this.
02-22-2011, 02:56 PM
FarmerBob

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by Russell

Which adapter is this with? What version of firmware is running on the adapter?

The Linksys PAP2T with 5.1.6(LS).
02-23-2011, 12:42 AM
tritch

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by FarmerBob

I'm wondering if I can turn off Call Waiting, it might cause this to happen that way?

UPDATE:
In the VPanel, there is an area under Beta > Misc = FXS Port Control where the option looks to enable what we are asking for. I have shut off Call Waiting for both lines with Busy forward to VoiceMail default. If this does what it implies the outcome should be exactly what, at least what I am looking for.

If this doesn't work, just log into your ATA with the "user" credentials and then go to tab "User 1" or "User 2" as needed and turn off the CW setting as highlighted in the attachment.
02-23-2011, 01:19 AM
FarmerBob

Re: Rollover to line 2 if line 1 busy?

Quote:

Originally Posted by tritch

If this doesn't work, just log into your ATA with the "user" credentials and then go to tab "User 1" or "User 2" as needed and turn off the CW setting as highlighted in the attachment.

After being asked what Firmware version I was running I went in to find it and while in there did some looking around and saw that these settings were changed to off when I made the change in the VPanel. So it did trickle over. At least it did for me. I was going to test it tonight, but have not had the time.