I like the VOIPo Ticket System.
Is it proprietary?
Can it be licensed to Resellers?
Built into the Reseller and User control panels?
A-la-cart?
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I like the VOIPo Ticket System.
Is it proprietary?
Can it be licensed to Resellers?
Built into the Reseller and User control panels?
A-la-cart?
It's commercial from kayako.com and we just use the API to fully integrate into vPanel. There are some free ones out there too which are good. I'll put together a list one day this week.
Thank you!
I had done some searching and from one DSLR thread was looking at these below, and had noted some quick impressions about them. (From the perspective of being small scale.) Modules I was looking at in Drupal seem limited.
Looks like "help desk" is a good web search combination.
http://www.dslreports.com/forum/r184...-Desk-Software
Need a list to look through:
http://www.webhelpdesk.com/pricing.html
free for 1 tech version.
http://www.numarasoftware.com/track-..._software.aspx
Free trial download
http://www.grouplink.net/products/helpdesk/
30 day demo
http://www.spiceworks.com/
free
http://www.kayako.com/
expensive
http://www.otrs.com/en/products/otrs/
GPL
http://www.sugarcrm.com/
free and pro version
http://en.wikipedia.org/wiki/Compari...acking_systems
http://www.insidecrm.com/features/to...utions-121307/
Wow! Most of these have not had file updates in years!
I vote WHMCS all the way its a pain when setting up WHMCS at first afterwords its a breeze.
I second that for WHMCS.Quote:
Originally Posted by computergeek7632
Looks like everyone should start with WHMCS.Quote:
Originally Posted by zevin
(Keep wanting to type CMS = Content Management system.)
WHMCS = Web Host Manager Complete Solution. :D
If I can associate the Acronym to words, I will do better spelling. :)
Never knew what it stood for just love it! I do web design/graphic design website hosting and phone service and i can do all of that in whmcs. It has a great ticket system and billing system.
In the WHMCS forums it looks like they are working on an add-on for VoIP service.
Without and API all the billing will need to be manual. :(
Do they have one yet
Not that I have been able to find...
Working on putting WHMCS together. Thanks for the sage advice.
I am now signed for a year with an HG Reseller Account. :)Been busy with online college classes,Until my HG Reseller is running smooth, the VOIPo Reseller will be low key for me.
and CompTIA.org A+ Training of late ...
Its hard to get to everything!
I have some great URLs reserved for the master plan! VOIPo is certainly in the plan.
The Web Hosting part of my Reseller account seems to be pulling together.Quote:
Originally Posted by usa2k
I think I will approach the VoIP Reselling low key while I prove out the Web Hosting Package.
I wish for VoIP Packages there was an automated way to provide credit towards a specific month or months after sign-up by using the Promotion Codes. I guess the other way it to simply manually add credit to the newly created account to cover the payment..
Ive kinda done alot of remodeling on my whmcs support.ivoiponline.net