I added a virtual number to a account and I cant find the option to forward it to another number
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I added a virtual number to a account and I cant find the option to forward it to another number
It should be a line under https://cp.voipwelcome.com/features/local_numbers
It gets created at https://cp.voipwelcome.com/phone_numbers
I should probably test one too.
Could not find a place to make it forward
You are right. That link allows a ring tone setting, and a place to create a mailbox.Quote:
Originally Posted by computergeek7632
SILLY ME
The virtual line ALWAYS goes to the primary line.
And uses the Primary Voice Mail, unless you create a new Mail Box.
The Forwarded account choice,
is an independent account and must be forwarded to a DID or SIP number.
So what you saw is what you get.
So would I need to create another account or is this a error?
What was your intention?
- A number that uses the same minutes and same outgoing CID as the Primary DID,
but acts a second number people can call you at.
https://cp.voipwelcome.com/phone_numbers
- Can be a Virtual Number
- Can be a Toll Free DID
- Can be a Local DID
- A number that can forward to any number separate from other accounts.
https://cp.voipwelcome.com/reseller/accounts
- Can be a Full Account
- Can be a Local DID
- Can be a Forwarded account
- Can be a Toll Free DID
- Can be a Local DID
Just wanted a Local Forward
The Modify Account page does not allow switching from Full/Forwarded to Virtual and back.
- Perhaps this can be a Reseller feature request? (Maybe for a fee?)
In the meantime, I bet a reseller@voipo.com email might get the account changed from Virtual to a Forwarded account. (On a business day.)
Starting over *might* by canceling, put that number back in inventory, but to do so without time for regret, and reinstatement is IMHO a bad implementation.
*Smacks USA2K* FOR A FEE! SHHHHH! Quiet!
Quote:
Originally Posted by computergeek7632
You pass it to the customer if they did it,
or wish to convert.
Actions have consequences!
*Smacks Again* Yes but it was accidental. Thank god for reseller beta credit.