We are working on finalizing new carriers for international calling and will be rolling out lower rates.
Most will be lowered across the board, but are there particular areas you guys call that you would like to see lowered?
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We are working on finalizing new carriers for international calling and will be rolling out lower rates.
Most will be lowered across the board, but are there particular areas you guys call that you would like to see lowered?
India please.
Same here. Will be interested in lower rates for India. Rates for India is pretty competitive though..
Researching: it appears VOIPo's India is about 8c a minute. Future-Nine's rate is under 2c a minute. I've used Future-Nine and VOIPo and have noticed no difference in quality. I very rarely call that country and it's no big deal to me - the few times I've made the call it's been to a business associate to ask them if they can get on Skype.
It'd also be nice to have India added to the 60 free minutes list - or if not, at least offer an international credit (say a buck or two) for countries not on the 60 free minutes list. That way I'd make these occasional calls to India via VOIPo and not Future-Nine knowing that I wont have a pending charge of 8c (like I currently do).
Spain, France and the UK.
Particularly Spain, since our son lives there. :)
Peace,
Gene
Indonesia. I've been using Rebtel not only because their price is great, but the call quality is very good. My previous voip provider had a decent rate, but the international call quality was awful. Somehow the European-based services (Rebtel & Skype) have better call quality than the other various services I've tried. That said, I'd rather give my money to Voipo if the call quality is as good.
Forgot to mention, VOIPo really needs to fix outgoing call routes to accept more than 10 digits.
With Rebtel, I can assign any International number to a local number (NPA-NXX-xxxx). Different intl number gets different local number, and if called from an authenticated phone number, no PIN is needed. I could then assign a 3- or 4-digit VOIPo outgoing call route to that local number. I can also add that local number to my cellphone address book and direct dialing international becomes so easy: no PIN, no lengthy dial plan.
Definately India, and if possible can include india in the free 60 countries list.
can you please include poland in the free countries list? vonage has it and my dad calls there a lot or at least make it a penny a min
I call China a lot. I remember the rate used to be 1.5c a few months ago, and went up to 2c. I hope the new rate can be better so that I don't have to go somewhere else for better rates.
I would love to see the Philippines added to the list.... Man, the Filipino community is tight, the word spreads quick when their is a good deal out there....
I would love if you can add Guatemala :)
Pakistan please and an improved quality request also. It sucks right now as compared to ViaTalk where I ported from.
It used to be under 5c a minute when I joined and now it is much much more.
Hope it happens.
Thanks.
I am still expecting the completion of "finalizing new carriers for international calling and will be rolling out lower rates."
We are starting to roll out the updated rates to some areas tonight. Our most popular destinations have already been updated.
India is the biggest drop going from $0.09 to $0.02 per minute. We are also now including India in the Free 60 Minutes Per Month calling plan on all residential accounts.
Instead of 60 minutes have you considered a use-it-or-lose-it credit each month for international calls? Average amount about what you're giving out for free to those who use the 60 minutes, so it doesn't cost you any more. Or, is that too much of an administrative headache? I have faint memories of a former company having such a monthly credit at some point in time.
What is the "Package Eligible" Column mean? Does it mean its included in the "free 60 minutes" package?
Thanks
Yes, the prefixes with that designation are included in the 60 free minutes.
It's 60 free months total per calendar month (to any combination of eligible destinations). Since it is calculated based on the calendar month so you'd have up to 60 free minutes remaining this month.
I see in your "Free International credit" section it says, cell phone numbers are not included. But in the rate section it says "yes" for "Package Eligible". I assume rate section is more accurate.
Do not just talk about international call rate, how about call quality? Anyone has problem with international calls (to China)?
I have been experiencing serious problem with international calls to China, not just one number, but all numbers (3-4 numbers) to China I call.
Very often, I hear from China side voice intermittent, but this is only a minor problem. The major problem is that when I call China, China side hears call from US side but when they pick up the phone they cannot hear anything from US side. I connected VOIPO customer and they did some routing change and things sometimes get a little better for a while and the problem comes back again!
I also get a lot of 1-minute charges due to all the failed calls!
This problem has been going on for months and cannot been solved! It is extremely frustrating! If this problem keeps going on, I want my money back!
Please see the reply to your other post about this:
http://forums.voipo.com/showthread.p...newpost&t=2415
Quote:
Originally Posted by VOIPoTim
Sorry to see that not all international rates dropped. I was hoping the rates to the Philippines would drop but so far they have not. May have to look for a differnt carrier to find lower rates. Even high cost Vonage offers lower rates to some countries including the Philippines. Perhaps your employees in charge of finding lower rates for customers need to find a different overseas carrier to do business with. Just a thought.
So far we've only updated our most popular areas. We'll be updating more over the next few weeks. As far as Philippines I'm not sure if that will go up or down since I don't have rates in front of me, but it's possible that it will still be adjusted when all the rates are updated.
The reason I keep an eye on the Philippines rates is because we do have family over there. Sure do hope the rates could drop. I do love the service and responses I get from you and your fellow employess at Voipo. Some times it may seem that I don't in my post hear or in the DSLReports forums. I am a Voipo fan. I can truthfully say that I have yet to have any problems with my Voipo service.
Tim, can you check the India section? The rates are the same for all the land lines and cell companies (2c). Also, all appear to be package eligible except for ONE provider. Just want to confirm that is intentional. Not that I plan any calls to that provider, but I drilled down when I saw your announcement and am curious.
So I was looking this morning to try and find out how much it would cost for a call to St. John, in the US Virgin Islands, and despite looking for over 5 mins, could not find out if this is an included (free) call, or if there was a cost/minute. Perhaps an "enter the number you're calling" to find the rate, would be helpful?
BTW, I never did find out if the call's free - if I don't get an answer on here, I'll ask support later today.
Edit - Ah, here it is - listed as USVI - $0.05/min.:)
Try here perhaps?
http://www.comparevoipproviderrates.com/
A pizza place http://www.comparevoipproviderrates....5&image16.y=18
Thanks USA...definitely does the job, although I would think Tim might prefer to maintain something on his servers to ensure rate accuracy?
So it is 3 weeks later and no price drop to the Philippines. I am not understanding the high cost for calls to this country. Especially with other companies offering the rates of 12 cents to 15 cents per minute. 22 cents per minute does seem kind of high to me. Does voipo sell calling cards? As this may be a cheaper route to go.
Hi: I use several different calling cards to call internationally, one of the cheapest ones is german-based 'webcalldirect.com' Their rates to Phils is not cheap, 9/11 cents/min for landline/mobile. Your just not gonna get any cheaper than that:
http://webcalldirect.com/en/calling-rates.html#letp
I find the quality of these guys suffers a bit for the price. I also use Onesuite.com,and net2phone.com, who have much better call quality, but are more expensive.
-- stefan