Anyone else not seeing calls for today in vPanel?
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Anyone else not seeing calls for today in vPanel?
Yes. Same problem here. I don't see calls in vPanel for today and calls after 8pm yesterday
same problem here too
None for me either - 1st call of the day was over 2 hours ago ....
I noticed this yesterday afternoon, and reported it in connection with a one-way audio problem here: http://forums.voipo.com/showthread.p...8342#post18342
Same here ... call logs missing since yesterday around 6PM on both of my lines.
Hey guys -- it seems it is just behind and should be caught up by the end of the day, please advise if your call logs do not show up shortly, thanks!
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Herbalaire
Logs seem to be there now, even the missing ones from yesterday.
Mine look like the caught up too.
Mine filled in too.
Basically for those wondering, the customer call logs are generated from our internal call logs. So there is a script that goes though the internal ones and generates the customer ones. Usually it's pretty much instant, but if there is a lot of data imported or something happens to cause it to stop at some point, it can take a while to "catch back up" of generating the customer ones from ours once it's started back up.
For several days now I have tried calling from my cell phone to my primary line, and no call logs would appear, even though subsequent calls from other numbers did appear. Then I happened to check the logs for my Add-on line, and the missing calls were there. They correctly showed calls from my cell phone to my primary line, but the records were on the page for my Add-on line.
What could cause that? I have no forwarding or routing set up for this line.