Is there going to be any resolution for GOOG411?
Using a 3-digit outbound routing to dial 800-GOOG-411 ( 8004664411 )
the call will not go through. It claims its too busy :confused:
Direct dialing the number works just fine.
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Is there going to be any resolution for GOOG411?
Using a 3-digit outbound routing to dial 800-GOOG-411 ( 8004664411 )
the call will not go through. It claims its too busy :confused:
Direct dialing the number works just fine.
Does it get a bad enum maybe?
I'll have someone take a look at the routing for this and see if they can figure out what is going on. It's not being routed differently to block using it or anything.
I have my system setup to dial 1-800-free411 when I dial "411" and it seems to work fine. I also have it dialing our "Road and Travel" conditions when i dial "511". I've never had any problems call routing it to anyplace. mike....
P.S. FWIW I just programmed my vpanel with "666" to dial the goog411 8004664411 and it works fine. The GOOG411 said they were SWAMPED and to please call back, but it did get through OK. It seems like the goog411 is getting routed via a "Neutral" line and therefor the goog411 may not be seeing a "CallerID". As such, it may be re-routing the INCOMING call to one of their other lines. Reason being; these lines make their money off of advertising. If it doesn't see your caller ID, it might assume that it's a Telemarketer or some other call that isn't going to make them money. I assume, they have to account for EVERY call that comes in; with a telephone number. So, it's possible that the routing being done when dialing the 3 digit is on a neutral outbound trunk from VoipO instead of your line with the caller ID like when you call directly. Obviously, if that's the case and VoipO can't really fix it; you can either make a speed dial on your phone, or use another free 411 service that is the same as your goog411. I personally use 1-800-free411 It's the same advertiser base information system, and it works fine.
Quote:
Originally Posted by christcorp
Ok I just tried it again and got the same result. I programmed 444 to forwad to goog411 and got the "we are busy" message.
Dialed it directly and it went through.
Someone needs to look at my call logs (212 372-XXXX) to analyze the differences in the call routing on those 2 calls. Interestingly, the one that went to the busy recording does NOT show the time duration for the call but the one where I dialed it directly does show up with a timer/duration entry.
Perhaps that will help.:)
Were they able to find anything on this Tim?
So it worked with routing when I tried a moment ago.
Was something fixed?
I just set up the digit 9 to dial Goog 411. I picked up the phone, dialed 9# and it worked.Quote:
Originally Posted by usa2k
So that makes 2 of us.
I set up 666 for it and it is working. 3 of us. later... mike....
666? You devil, you;)Quote:
Originally Posted by christcorp
I just tried it 3x and twice it worked and once I got the "We are a little bit busy now recording"
I have the number so memorized now that it is almost quicker to dial it straight through from my touch tone pad and forget the speed dialing.
Wow! All direct tests for me worked, but when mapped to 411 didn't until recent.
666 should be to dial most Mother-In-Laws, but mine is an angel!
What happens if someone routes over 911? (I don't want to try)
A Google employee shows up at the door and puts the paddles on your chest with callous disregard for the joules used or required.;)Quote:
Originally Posted by usa2k
routing 411 to 8004664411 seemed to work for me
however there was not a duration recorded for such call (in my call history)
Has anyone noticed the same behaviour?
YesI have the same experience. There has to be a difference in the way the call is:Quote:
Originally Posted by voxabox
1. routed
2. terminated
That causes it to work sometimes and fail other times.
I have observed that if I dial Goog411 using a call route, it never shows a time in my call history. If I dial it directly, it shows as a normal call.
Could just be a quirk of the call detail recorder not coded correctly to capture calls placed that way.
uhm,Quote:
Originally Posted by NY Tel Guy
could be a potential security hole (for metered subscribers to abuse)
I thought I told you not to reveal our scam, now they will shut us down for sure......;)Quote:
Originally Posted by voxabox
Yes I see your point,
1.buy a metered subscription
2.make all or your calls that will generate huge traffic into "call routes"
3. circumvent billing system
4.enjoy unlimited rates at a lower price point.
oops, I did not get to read that memo:pQuote:
Originally Posted by NY Tel Guy
You think Tim is reading this and has alerted the Voip authorities....?Quote:
Originally Posted by voxabox
Anyway, I also have encountered the blank call log issue when making certain toll free calls.
When the call to Goog 411 fails = no entry in the log
When it goes through = normal entry and I have observed the same for those 800, 888, 877, 866 calls occasionally.
Hey for .32 cents a day I am not complaining although with all the phone lines we have in the house, my wife thinks I am crazy. :)
Does it record if an international call is routed thusly? A billing hole it may be?Quote:
Originally Posted by NY Tel Guy
don't you give them more ideas:pQuote:
Originally Posted by usa2k
j/k
it seems that Tim has it fixed now
just tried 411 mapped to goog411, 611 mapped to 800.555.8355
both entries' durations showed up in my call log
Honesty will endear us :)
Just noticed that when I dialed GOOG-411 via outbound routing (to dial 800-GOOG-411 (800-466-4411)), I heard no ring back; while I dialed 800-466-4411 directly, I've always heard ring back
No biggie, just wanna know if others experience the same behaviour
I have experienced the same.Quote:
Originally Posted by voxabox
Hey, do you get the impression that you, me and USA2K are the only people corresponding here lately?....lol;)
I read your posts. Keep them coming. ;)Quote:
Originally Posted by NY Tel Guy
Ialways wanted to be an "entertainer" since I was a kid. :)Quote:
Originally Posted by GTOJim
[strike] I do it for the post count [/strike] :)
I never run out of questions, brainstorms, annoyances!
I'm getting a free education from the VOIPo experts. ;)
I am also keeping up to date. Sorry, I don't have much to contribute as of now. I am trying to learn all I can.
Discovered a bug.
On the outbound call routing, I just setup to have 411 forwarded to 800-466-4411 Google.
I have a phone number programed in my phone that has always worked fine prior to forwarding 411 to Google, the last three digits of that number are 411. I think you already know where I'm going with this. When I call the 11 digit phone number ending with 411, I get Google (1800-466-4411). I called this preprogrammed number twice and both times the calls were forwarded to Google.
Thanks
Jim
I tried just using a single digit to see if that would happen and I selected 9. Any phone number I then dialed beginning with 9 had that behavior so I erased it.Quote:
Originally Posted by GTOJim
Perhaps using a * or # key in the "first digit" table for speed dials would eliminate this?
Maybe I missed something way back at the beginning. I thought voipo had real, free 411? If so, why are people jumping through these hoops using the google one? Or am I missing something?
It is free but perhaps some people prefer the Google thing.Quote:
Originally Posted by dswartz
I have removed it from speed dial since it is an easy number to remember and I will use the regular 411 on the line. I use goog411 when on my cell or other spots since it is free of carrier 1.79 surcharges and all you pay for is airtime.
I get a busy signal dialing 123 voice mail so they must be working it.
I get the same.Quote:
Originally Posted by GTOJim
It'll be back shortly. Quick changes about the reported garbled greetings.Quote:
Originally Posted by zevin
That's what I thought. It's working now.Quote:
Originally Posted by VOIPoTim
Mine's back now but what's with the Australian accent?Quote:
Originally Posted by zevin
I had not noticed the Australian accent but I would guess VOIPo is trying to provide us with some cultural enlightenment.Quote:
Originally Posted by NY Tel Guy
Voice mail is working for me. FYI the problem with forwarding calls remains.
Recap: I set 411 to forward to GOOG411 The last three digits of my Brother in-laws phone number ends with 411. When calling my Brother in-law I get GOOG411.
Thanks
Jim
Ok I was able to duplicate that occurrence also.Quote:
Originally Posted by GTOJim
1. I programmed 511 to go to GOOG411.
2. Dial 511 - get connected to goog411
3. Dial (631) 360-5111 ( a non-existent number in my area) and get Goog411.