Re: Resellers: Testing Michigan Datacenter
Michigan data center (SIP7) was toast today. Just illustrates how important it is to have more than one data center.
I would really like to see a 3rd or even a 4th regional server... such as North, South, East and West.
Also, if resellers could map their own domains, we could quickly change DNS in the event of an outage... so our customers could be moved to another server all at once... then moved back to their regional server after the outage. Or voipo could do that on their end.
Re: Resellers: Testing Michigan Datacenter
So sip7 doesn't go to Michigan any more?
Re: Resellers: Testing Michigan Datacenter
Re: Resellers: Testing Michigan Datacenter
Quote:
Originally Posted by
chevyman
So sip7 doesn't go to Michigan any more?
Correct. We had too many outages and issues with it so we redirected it back to Dallas. It did not prove to be as stable as our Dallas facility.
Re: Resellers: Testing Michigan Datacenter
When can we expect to see the new West Coast server you mentioned previously?
Re: Resellers: Testing Michigan Datacenter
Quote:
Originally Posted by
racerdude
When can we expect to see the new West Coast server you mentioned previously?
No ETA at this time. In the testing we've done, we've not found anything as stable as our Dallas setup.
Re: Resellers: Testing Michigan Datacenter
If you've eliminated the Michigan server that means you have all your eggs in one basket in Dallas. Don't you want to have redundancy at multiple sites in case Dallas goes down?
Re: Resellers: Testing Michigan Datacenter
Quote:
Originally Posted by
racerdude
If you've eliminated the Michigan server that means you have all your eggs in one basket in Dallas. Don't you want to have redundancy at multiple sites in case Dallas goes down?
Not quite. We're already in 3 different physical facilities in Dallas...our datacenter partner Softlayer (owned by IBM) has multiple physical datacenters there an we use a mix of them for redundancy.
Here's some more info:
http://www.softlayer.com/data-centers
http://www.softlayer.com/network
One of the nice things that makes it perform so well for us is that they have direct peering with almost all the major consumer ISPs that our customers use for more direct connections vs routing through multiple backbone providers in addition to pretty robust connectivity. They also have very solid private networks (isolated from the public) that connect the DCs for us to do backups and behind the scenes stuff on either the public network or the completely different private network for security, redundancy, etc. Dallas is also central and has pretty solid connectivity to the entire country.
We're still open to adding more options in the future (Softlayer is definitely not cheap...we pay them 5 figures monthly) so it's definitely a possibility. We just haven't had good experiences with trials with other providers.
Re: Resellers: Testing Michigan Datacenter
well, I hate to point this out, but service at the TX server went down this morning.
my customers who were still on MI server were not affected and worked great.
Re: Resellers: Testing Michigan Datacenter
Both sip.voipwelcome.com and sip7.voipwelcome.com resolve to a Dallas location now. Were your people using an IP address directly? Otherwise...
Tracing route to sip.voipwelcome.com [67.228.182.2]
Tracing route to sip7.voipwelcome.com [67.228.182.2]
9 56 ms 52 ms 55 ms po2.fcr04.sr05.dal01.networklayer.com [66.228.118.218]
10 52 ms 53 ms 54 ms 67.228.182.2-static.reverse.softlayer.com [67.228.182.2]