Problem with failover to phone number?

[fisamo]

Well what I'm saying is that it wasn't tested thoroughly on jupiter yet, only on the current one. If you were on it, that could have been a problem.

In terms of everything else, it seems to be working fine, so I'm going to have an engineer look in the logs for your account first thing tomorrow and maybe the routing in terms of calls to the area the failover number is in.

FWIW, I just tested with my system. With my earlier problems with voicemail (still not resolved--just haven't put in a ticket yet), I had gone back to the sip (as opposed to jupiter) server. I took my system offline, called my residential#, got bumped over to my cell phone. I then re-enabled my network, registered on jupiter, confirmed only one registration on vPanel, re-disabled my network, and called. (phew! ) This time, I got a connection error message from VZW. I'd bet the issue will be found on Jupiter somewhere.

[dswartz]

That's a relief, I wondered if I was going nuts Thanks for confirming this...

[dswartz]

Brandon has fixed whatever was causing this. Thanks!