Outbound Routing Bug

[usa2k]

This should really get fixed soon.

I have 411 routed to GOOG411 number.

Calling the department store TARGET gets GOOG411

• 454-1133
• 734-454-1133
• 1-734-454-1133

All get routed to GOOG411

I know this has been mentioned before, it still remains broken.
I am surprised with increased user base that the calls are not flooding you?

[usa2k]

What if you limited outbound routing to :

• calls with an *
• calls 3 digits
• calls 7 digits
• calls 10 digits
• calls 11 digits

Use those points as a filter criteria.
Break the outbound routing into those categories,
so one 3 digit number never applies to four or more.

I think you do all this at some switch level?
Is there flexibility to filter the calls like I suggest?

[VOIPoTim]

This should be fixed now.

Please check and confirm.

[usa2k]

(734) 454-1133 Canton, MI, Target Store dials perfectly now!

[ralfaro]

This should be fixed now.

Please check and confirm.

Awesome! This is working now. I had 411 going to AT&T free directory assistance and previously, any number 411 was being routed improperly. After trying several numbers containing 411, I can say it seems to be fixed. Now if ticket THK-163478 could be figured out, I'd be a totally happy camper.

[scott2020]

What if we dial 411 using just VOIPo and no routing? I can't remember if VOIPo has 411, where it goes, or what it costs.

[orum]

Awesome! This is working now. I had 411 going to AT&T free directory assistance and previously, any number 411 was being routed improperly. After trying several numbers containing 411, I can say it seems to be fixed. Now if ticket THK-163478 could be figured out, I'd be a totally happy camper.

What is the number for AT&T free directory assistance?

Thanks,
Dan

[zcnkac]

AT&T directory assistance: 800.935.5697

[NY Tel Guy]

AT&T directory assistance: 800.935.5697

is this Directory Assistance really free??

[burris]

is this Directory Assistance really free??

I believe it is...how would they bill it if it weren't?