Quote Originally Posted by fisamo View Post
I'm a little confused. You say that the ATA would not pass the internet on to the connected computer when set up in PPPoE mode, correct? You were able to regain access by doing a factory reset to the ATA, and when you re-entered PPPoE settings, you lost access via the LAN port, right?

What happens when you save the PPPoE settings? Is your PC's IP address lease forcibly expired? (Or does the adapter reboot, and then not assign an IP address to the PC?)
1. Yes it would not pass the internet on to the router or to a pc.
2. Yes I was able to get back in by doing a factory reset. I assumed that is what it was I just treated it like my linksys.
3. Yes I lost access to the device after entering pppoe settings (which was nothing more than a email address and password).
4. When you save something it says the changes will take affect after it reboots. So the first time I just unplugged it and plugged it in the router. The second time I tried I let it reboot then unplugged it.
5. The adapter would act like it was not there. When connected to a pc it would time out and windows would say it had limited or no connectivity.

I was advised by support to keep it behind the router but the thing is it works fine for hours then you start hearing this crackling sound. I am wondering if its possible this ATA is faulty because from all the work I did with it I figured out you can get a dial tone with no internet. You can plug this thing in the electricity with no other wires except power and 5 minutes later pick up the phone and there is the dial tone. *** 02 and it will say your ip is 0.0.0.0 but the dial tone is clear.

So my theory (anyone feel free to correct me if I am wrong) is that if I hear crackling when I pick up the phone and hear the dial tone that it is coming from the ATA and has nothing to do with networking. If I make a call I hear the same crackling sounds. Its really annoying.

Perhaps when it warms up it starts it. I am not really sure. But if it was network related I would not think it would start the crackling sounds until after you dial a number and it connects to a server because the dial tone is generated by the ATA.