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Thread: Unable to delete VM messages from vPanel

  1. #1
    Join Date
    Feb 2007
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    Default Unable to delete VM messages from vPanel

    Wondering if anyone else is having issues deleting voicemail from a virtual number, using vPanel ? It just keeps going back to the voicemail page for my Mail number, every time I hit the Remove button. I'm using Firefox 3.0.5

  2. #2
    Join Date
    Aug 2008
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    17

    Default Re: Unable to delete VM messages from vPanel

    I had the same issue when I had voicemail setup for my virtual number.

  3. #3
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    Feb 2007
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    Default Re: Unable to delete VM messages from vPanel

    Thanks for the info. I have had this virtual number for a month or so and never had any issues with voicemail before, but perhaps some setting changed somewhere.....

  4. #4
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    Default Re: Unable to delete VM messages from vPanel

    I'm starting to think something is definitely wrong. I tried calling my virtual number voicemail and logging in via phone, but I keep getting 'login incorrect'. So I changed the password in vPanel, but still get 'login incorrect'. Time to submit a ticket.

  5. #5
    Join Date
    Mar 2007
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    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
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    Default Re: Unable to delete VM messages from vPanel

    Quote Originally Posted by Montano View Post
    I'm starting to think something is definitely wrong. I tried calling my virtual number voicemail and logging in via phone, but I keep getting 'login incorrect'. So I changed the password in vPanel, but still get 'login incorrect'. Time to submit a ticket.
    I had this exact thing happen from my primary number and luckily I have the line programmed to not ask for a password when I call from my voipo line. I had to change the password that way (dialing 123) because the vpanel attempts all failed and gave me "Login Incorrect" until the 3rd try and then she hung up on me...

  6. #6
    Join Date
    Feb 2007
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    Default Re: Unable to delete VM messages from vPanel

    Unfortunately, a virtual number mailbox will not work with the auto-login since it does not have it's own CID number.

    I submitted a ticket yesterday and am waiting to hear back.

  7. #7
    Join Date
    Feb 2007
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    Irvine CA
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    1,542,128,044

    Default Re: Unable to delete VM messages from vPanel

    Should be fixed.

    Can you confirm?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
    Feb 2007
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    553

    Default Re: Unable to delete VM messages from vPanel

    Yes, I was able to delete the messages through vPanel.

    Thanks

  9. #9
    Join Date
    Jan 2009
    Location
    Dallas, TX
    Posts
    39

    Default Re: Unable to delete VM messages from vPanel

    I had the same problem and now am able to delete the message. Thanks!

  10. #10
    Join Date
    Feb 2007
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    553

    Default Re: Unable to delete VM messages from vPanel

    Quote Originally Posted by dtrose View Post
    I had the same problem and now am able to delete the message. Thanks!
    How is your WMVI working ? Mine won't turn off no matter what I do......

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