ongoing pricing, a question ...

[kevm]

I just signed up for voipo for one year and paid with pay pal. I paid about 165. for the service, taxes and the ATA. When I signed up, pay pal created an additional subscription payout of $135. to be paid in January 2010. I was happy with that and thought that from year to year 135 annually would be the cost.
I seem to be hearing now that the cost is about $235 with taxes after the first year, which makes vioipo pricing on par with my ATT callvantage pricing since I have an ATT cell phone and get a small discount.
I would love to think that ongoing year to year I could pay 135 if paid up front, just not sure this is the case.
I am not saying that Voipo is any more or any less worth the price at this point. I'm just trying to understand the ongoing structure.

Thanks

Kev

[fisamo]

While this doesn't answer your question, what additional fees are tacked on your CallVantage monthly bill? The $235 for VOIPo would be all-inclusive, approximately $5/yr less than CallVantage for 12 months at $19.99/mo. That $19.99/mo, however, does not include any below-the-line taxes or fees, such as E911 charge, AT&T's $0.99 junk fee, or local taxes.

I'm not trying to push you in any direction, just wanting to be sure you compare apples to apples. (I'm also a very happy CV user and am disappointed that AT&T is allowing it to die on the vine. )

[kevm]

While this doesn't answer your question, what additional fees are tacked on your CallVantage monthly bill? The $235 for VOIPo would be all-inclusive, approximately $5/yr less than CallVantage for 12 months at $19.99/mo. That $19.99/mo, however, does not include any below-the-line taxes or fees, such as E911 charge, AT&T's $0.99 junk fee, or local taxes.

I'm not trying to push you in any direction, just wanting to be sure you compare apples to apples. (I'm also a very happy CV user and am disappointed that AT&T is allowing it to die on the vine. )

I am really sorry too. You are correct with the pricing. When all is said and done, ATTCV is about $25 per month (300) annually with the discount and VOIPo working off of the $235. would be a savings of $65.00 a year.
Probably more importantly, your comment about ATT letting callvantage die on the vine. It does seem that this may be happening.

Take care

Kev

[eagle 1]

I also thought the Paypal subscription of 135 was the ongoing price. So it will be 235 next year, Man I was going to port my other line also...I am currently paying 39 for 2 ATT land lines (+about 6 something in taxes and fees, don't have any features except unlimited local, no caller id or anything(use cell phone for all long distance)...

Well I guess I would still be saving about $10, but I have not had great call quality Lately....And putting the hs502 router in front of my cisco asa just causes problems with my servers...I put in behind the asa and it works, but .....is that what is causing my static? Also, have issues registering when in front of cisco asa with an assigned static public ip.....

Anyway back to price, is the 235 per line confirmed?

[bdyelton]

I also thought the Paypal subscription of 135 was the ongoing price. So it will be 235 next year, Man I was going to port my other line also...I am currently paying 39 for 2 ATT land lines (+about 6 something in taxes and fees, don't have any features except unlimited local, no caller id or anything(use cell phone for all long distance)...

Well I guess I would still be saving about $10, but I have not had great call quality Lately....And putting the hs502 router in front of my cisco asa just causes problems with my servers...I put in behind the asa and it works, but .....is that what is causing my static? Also, have issues registering when in front of cisco asa with an assigned static public ip.....

Anyway back to price, is the 235 per line confirmed?

I would also like to know what the price is going to be a year from when I started service. I didn't see anything about the price jumping to $235...

[kevm]

I would also like to know what the price is going to be a year from when I started service. I didn't see anything about the price jumping to $235...

I dont really think any of us saw it. you sign up, you get the option of picking either a monthly or a yearly rate for ongoing service. I picked yearly and I guess that is where pay pal got its yearly price from. However, if you look at your account, it will probably say that the service cost 22 dollars and change after the first year and will be billed Monthy including all taxes. That is barely a savings over ATT CV which I have had and been happy with for a year. I did an online chat with sales, and was told that the cost is 199 per year after the first year and 36 dollars in taxes which is where I got my numbers.
Fisamo knows what he is talking about, so if he confirms 235 a year, it probably is, and I wouldn't care so much since it is still a savings, except the last few days have been aweful.
I cant always call out. I cant get simul ring or call forwarding to work and I have had registration drop, all since Friday night, which is when I went live
We should probably ask Tim about a service credit. I think he gave one recently because of issues. We should probably also inquire about extending the trial period from 30 to 60 days so that we can get some stability before deciding if we are going to maintain the service.
To his and his teams credit, they are very responsive to concerns. Much more so than other companies I have delt with. I think it will all come together with some effort on their end and some patience on our end.

Kev

[bdyelton]

I can definitely say that if service will jump to $235/year, I will also jump to another voip provider.

[barryg]

I can definitely say that if service will jump to $235/year, I will also jump to another voip provider.

I have to echo these sentiments, feeling kinda dumb that this new subscriber missed the 1-year price jump as well. Minutes-wise, I'm a very light phone user and $10/mo seems about the right price point. I hope VOIPo will reconsider their renewal pricing and encourage customer retention.

[vinnie]

I have to echo these sentiments, feeling kinda dumb that this new subscriber missed the 1-year price jump as well. Minutes-wise, I'm a very light phone user and $10/mo seems about the right price point. I hope VOIPo will reconsider their renewal pricing and encourage customer retention.

I just switched to VoIPo from Vonage 10 day's ago. I was on the 500 minute a month plan because we only use 300 to 400 minutes a month. I figured I would give these folks a try because one, (good reviews) and two, (attractive price). Even if the price goes up to $199 a year plus $36 fee it is still a much better deal than I would be paying with Vonage at $23 a month with fees and a 500 minute limit.
So far I am very impressed with the great level of service. I think if VoIPo continues giving their customers good value along with great service, they will be in business a long time.

[Xponder1]

I have to echo these sentiments, feeling kinda dumb that this new subscriber missed the 1-year price jump as well. Minutes-wise, I'm a very light phone user and $10/mo seems about the right price point. I hope VOIPo will reconsider their renewal pricing and encourage customer retention.

First, after a year how many of them will still be around? They go out of business daily (perhaps because of their pricing). Second, Tim has made it clear they are not intent on being the bottom of the barrel provider. They have big plans and reasonable prices. I was paying AT&T almost 50.00 a month for a fraction of the features. I had Vonage and their pricing is still higher than VOIPo and their customer service is shit.

You get what you pay for. Perhaps they will adopt a plan with limited minutes that is slightly less expensive. Only time will tell.