No devices registered in Vpanel

**VOIPoTim** · 02-24-2009 03:14 PM

Originally Posted by VOIPoTim

So far, support is almost dead today and things are very quiet (just catching up on tickets) and the graphs have never been higher, so while it's still to early to tell, this is all a good sign.

So far this still holds true. We're still monitoring very closely, but it seems like we're all set now.

Registrations are the highest they've EVER been.

**burris** · 02-24-2009 03:29 PM

Maybe at some point in time, you'll feel comfortable in telling us the details of the problem.

**KenH** · 02-24-2009 03:36 PM

Tim,

Did you push the revised line-2 credentials change as you mentioned? If so, does this affect PAP2 users and should we request the new credentials?

Ken

**VOIPoTim** · 02-24-2009 03:40 PM

Originally Posted by KenH

Tim,

Did you push the revised line-2 credentials change as you mentioned? If so, does this affect PAP2 users and should we request the new credentials?

Ken

We haven't yet, but will announce it when when we do for BYOD.

**VOIPoTim** · 02-24-2009 03:40 PM

Originally Posted by burris

Maybe at some point in time, you'll feel comfortable in telling us the details of the problem.

Let's give it a few more days until we know for sure

**burris** · 02-24-2009 03:48 PM

Originally Posted by VOIPoTim

Let's give it a few more days until we know for sure

Actually, as I typed this, my 1st line on my second acct(502) went down.

I waited, but a reboot was necessary to both register and get it to show in the VPanel, which it now does again. It did reboot in a heartbeat, though.

**VOIPoTim** · 02-24-2009 04:17 PM

Originally Posted by burris

Actually, as I typed this, my 1st line on my second acct(502) went down.

I waited, but a reboot was necessary to both register and get it to show in the VPanel, which it now does again. It did reboot in a heartbeat, though.

Let me check your logs

**burris** · 02-24-2009 04:19 PM

Originally Posted by VOIPoTim

Let me check your logs

Let's not get personal, now

**burris** · 02-24-2009 04:57 PM

Originally Posted by VOIPoTim

Let me check your logs

Tim....

While you're logging, I can tell you it just unregistered again.

Phones on main line are fine..just got off a call.

A reboot quickly re-registered.

**VOIPoTim** · 02-24-2009 05:09 PM

Originally Posted by burris

Tim....

While you're logging, I can tell you it just unregistered again.

Phones on main line are fine..just got off a call.

A reboot quickly re-registered.

So far no other reports though. Very interesting.

Can you do a hard reboot one more time for me? I just made a change for you to test something.