No devices registered in Vpanel

**VOIPoTim** · 02-24-2009 04:17 PM

Originally Posted by burris

Actually, as I typed this, my 1st line on my second acct(502) went down.

I waited, but a reboot was necessary to both register and get it to show in the VPanel, which it now does again. It did reboot in a heartbeat, though.

Let me check your logs

**burris** · 02-24-2009 04:19 PM

Originally Posted by VOIPoTim

Let me check your logs

Let's not get personal, now

**burris** · 02-24-2009 04:57 PM

Originally Posted by VOIPoTim

Let me check your logs

Tim....

While you're logging, I can tell you it just unregistered again.

Phones on main line are fine..just got off a call.

A reboot quickly re-registered.

**VOIPoTim** · 02-24-2009 05:09 PM

Originally Posted by burris

Tim....

While you're logging, I can tell you it just unregistered again.

Phones on main line are fine..just got off a call.

A reboot quickly re-registered.

So far no other reports though. Very interesting.

Can you do a hard reboot one more time for me? I just made a change for you to test something.

**burris** · 02-24-2009 05:15 PM

Originally Posted by VOIPoTim

So far no other reports though. Very interesting.

Can you do a hard reboot one more time for me? I just made a change for you to test something.

Done.

Registered and ok in VPanel.

**Brian** · 02-24-2009 08:38 PM

Of course, when I tried to replicate this morning's incident around 5PM Eastern, everything re-registered...each of the 3 times I attempted it. Now, I've been away from the house for a few hours, and I just looked, and I've got nothing registered (DNS is hard-coded). Care to check any logs?

**VOIPoTim** · 02-24-2009 08:43 PM

Originally Posted by Brian

Of course, when I tried to replicate this morning's incident around 5PM Eastern, everything re-registered...each of the 3 times I attempted it. Now, I've been away from the house for a few hours, and I just looked, and I've got nothing registered (DNS is hard-coded). Care to check any logs?

Is the "preferred DNS server" one hardcoded or just the static ones?

The error we're seeing for you is this: Feb 24 07:41:14 XXXXXXXXXXX.md.comcast.net HT502: [00:0B:82:XX:XX:XX][1.0.1.21] Transport error (-1) for transaction 3968

**Brian** · 02-24-2009 08:46 PM

It was just static - I just caught up with the other DNS thread. Just put one of the ones you suggested into preferred, so hopefully that will do it.

**VOIPoTim** · 02-24-2009 08:54 PM

Try the putting DNS in the preferred dns field and I bet it clears up for you.

**VOIPoTim** · 02-24-2009 08:55 PM

Originally Posted by VOIPoTim

Try the putting DNS in the preferred dns field and I bet it clears up for you.

Burris - Has yours went down since making the DNS change?

So far registrations are still at an all time high with a huge upward curve all day, so things are still looking good.

The only cases we've seen of an issue were fixed with filling in the DNS info.