Same here.. Rebooted and working again.
Interestingly i received an e-mail on Thu, Feb 19, 2009 at 7:58 PM with a subject : "VOIPo Service Alert" and that's how i come to know that my HT502 didn't reconnect again after the issue.
I am impressed by the e-mail alert, that is a cool thing. Thanks.
Now I question my decision to wait for sign-up until the 502s came in. Maybe should have went ahead and ordered the PAP2T. Oh well. At least it's good to see a company so active in support.
FYI, my GrandStream must have been one of those. I left the house yesterday some time after 2:15 or so and didn't come back home until very late. I didn't realize it was not registered until my wife tried calling home this morning from hercell phone and her call went to my failover which is my cell phone number. Unfortunately, my cell was upstairs on the charger and when I checked, I had missed several calls. When I checked VPanel, there was nothing registered. Rebooting the GS fixed it, but I sure wish it would do this automatically. Not really complaining, just posting this so that you know who was affected. I hope the GrandStream folks get a fix out for this because I'm sure nobody likes missing calls to their home number.
I have the ATA behind my router, so I'm wondering if that affects its ability to rre-rregister itself? I really don't want to put it in front because our entire house would loose connectivity every time I had the need to reboot the ATA and there is always something going on here that involves the internet.
RA
Ditto....
Not registered, received an email for VoIPo (which was good, thank you) that my ATA had a problem (GS 502). Called number and it failed over to my cell. Had to have someone at home reboot device (not so good) as the device did not re-register. ATA is behind a Linksys Router running Tomato.
These ATAs need to be way more resiliant to up stream issues, i.e. if they are not registered -- execute reboot or re-register, etc......
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
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