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Thread: Porting from Voicewing

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  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Porting from Voicewing

    Quote Originally Posted by dogfish View Post
    Anyone else porting from the soon to be defunct Voicewing?

    I put in a request to have my number ported to Voipo, filled out the paperwork a few weeks ago and have heard nothing. Not sure how long this should take, but has anyone else experienced a similar issue?

    I'm very much excited to switch over to Voipo, but I figured it wasn't worth forwarding the number over and starting until I had some confirmation of the port, and I don't really want to pay for 2 phone bills indefinitely either.
    If it's been a few weeks since you sent in the paperwork, please contact support so they can check on it.

    Voicewing ports are going in 1-2 weeks pretty consistently so if it's been longer, there's an issue.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Jan 2009
    Location
    Virginia
    Posts
    3

    Default Re: Porting from Voicewing

    I did as VoipoTim directed, and turns out the port happened the same day as the service ticket/request.

    So far, there are definitely a few more perks over VW. VW to begin with was buggy, the call logs never displayed the number of CallerID, but it wasn't something that was a high priority issue. I am looking forward to experimenting with the dial plans, and possibly BYOD. I actually set up a relatively large Voip installation at my last job, but we werent using SIP, as it was still in early stages, we were using an all Cisco installation with SCCP (aka "skinny").

    I guess I'll go see if they disabled my control panel.

  3. #3
    Join Date
    Feb 2009
    Location
    National Capital Region
    Posts
    17

    Default Re: Porting from Voicewing

    Quote Originally Posted by dogfish View Post
    I guess I'll go see if they disabled my control panel.
    My VW PCM was diabled after the port and after I called VW to confirm deactivation the CSR said I would be able access the PCM for 60 days for 15 minutes. I assume that means the PCM would time out after 15 minutes. The CSR did say that since VW didn't prorate, I would get a full refund plus any balance remaing on the Extra Services Accout.

    I logged into the PCM and it's up. There was a message that I had deactivated at my request. Unlike the letter that stated account would be deactivate when number was ported.

    I would certainly call VW and confirm deavtivation.

  4. #4
    Join Date
    Feb 2009
    Posts
    11

    Default Re: Porting from Voicewing

    Quote Originally Posted by wagnerb View Post
    My VW PCM was diabled after the port and after I called VW to confirm deactivation the CSR said I would be able access the PCM for 60 days for 15 minutes. I assume that means the PCM would time out after 15 minutes. The CSR did say that since VW didn't prorate, I would get a full refund plus any balance remaing on the Extra Services Accout.

    I logged into the PCM and it's up. There was a message that I had deactivated at my request. Unlike the letter that stated account would be deactivate when number was ported.

    I would certainly call VW and confirm deavtivation.
    VOIPo informed me via e-mail early this afternoon that my number had been ported over from VW. After reading this post in the last hour, I called VW and learned that my account was still active. Their letter does state, "Once your telephone number has been transferred then your VoiceWing account will be disconnected." The rep I spoke with said that that particular item in the letter was wrong. It may well have been disconnected in time but the best course is to call VW and confirm deactivation. Like wagnerb I was told I would get a full refund for my February 28 payment plus the balance remaining in my Extra Services Account. Incidentally, VW bills a month in advance.

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