Porting from Voicewing

[wagnerb]

I guess I'll go see if they disabled my control panel.

My VW PCM was diabled after the port and after I called VW to confirm deactivation the CSR said I would be able access the PCM for 60 days for 15 minutes. I assume that means the PCM would time out after 15 minutes. The CSR did say that since VW didn't prorate, I would get a full refund plus any balance remaing on the Extra Services Accout.

I logged into the PCM and it's up. There was a message that I had deactivated at my request. Unlike the letter that stated account would be deactivate when number was ported.

I would certainly call VW and confirm deavtivation.

[Bill Odom]

My VW PCM was diabled after the port and after I called VW to confirm deactivation the CSR said I would be able access the PCM for 60 days for 15 minutes. I assume that means the PCM would time out after 15 minutes. The CSR did say that since VW didn't prorate, I would get a full refund plus any balance remaing on the Extra Services Accout.

I logged into the PCM and it's up. There was a message that I had deactivated at my request. Unlike the letter that stated account would be deactivate when number was ported.

I would certainly call VW and confirm deavtivation.

VOIPo informed me via e-mail early this afternoon that my number had been ported over from VW. After reading this post in the last hour, I called VW and learned that my account was still active. Their letter does state, "Once your telephone number has been transferred then your VoiceWing account will be disconnected." The rep I spoke with said that that particular item in the letter was wrong. It may well have been disconnected in time but the best course is to call VW and confirm deactivation. Like wagnerb I was told I would get a full refund for my February 28 payment plus the balance remaining in my Extra Services Account. Incidentally, VW bills a month in advance.