Quote Originally Posted by Brody View Post
How about this - call logs are visible for the current month only, and the previous month is archived in an excel file. On the first of every month, the current logs are archived to file, and the previous archived file is deleted. "Email archived file" on the 1st of the month could be an option, if it's important to a customer.
Not everyone has/uses Excel. I'd opt for a PDF file, or perhas a CSV text file that can be imported into Excel or wherever.

I like the email option. I'm likely to forget to download, even with the reminders. If VOIPo goes through the trouble of setting up & sending out reminders, how hard can it be to attach the last month's call history as well? Heck, I used to get that much via paper mail with POTS. Yah, it's not absolutely necessary, but it's little extras like this that make a service stand out from the rest.