Quote Originally Posted by TomP View Post
Not everyone has/uses Excel. I'd opt for a PDF file, or perhas a CSV text file that can be imported into Excel or wherever.

I like the email option. I'm likely to forget to download, even with the reminders. If VOIPo goes through the trouble of setting up & sending out reminders, how hard can it be to attach the last month's call history as well? Heck, I used to get that much via paper mail with POTS. Yah, it's not absolutely necessary, but it's little extras like this that make a service stand out from the rest.

I'm not arguing with the Email option at all. It is a great idea. My only thoughts are that if I were VOIPo, I am not sure I would want the onus of making sure that everyone's personal call logs got correctly directed to them each month. I think that is better left with the individual subscriber to manage from a business perspective. But it's just my humble opinion in any case. Lets see what they come up with. As far as online retention, I feel for my personal needs that 45 days is sufficient.