"Goodbye" when calling outbound?

[VOIPoTim]

My wife has complained to me a couple of times lately that calls are not completing. No ring, just silence for a few seconds, then you get an operator voice, "Goodbye." WTH

I just had it happen placing a call to 831 area code. Other calls seem to be ok, but every time we call that number (over the last 20 minutes or so), this problem occurs. My wife said it's been happening randomly otherwise. Any ideas as I dodge frying pans?

Do you have any example numbers you could send in a ticket? Goodbye is just a generic error message, so we likely just need to review/update/change routing for the areas you're calling.

[Brian]

Do you have any example numbers you could send in a ticket? Goodbye is just a generic error message, so we likely just need to review/update/change routing for the areas you're calling.

For what it's worth, I got that this morning too. I called again a few seconds later, and it went fine. This is a number that I call frequently(301-695-xxxx, the first one from today), and today was the first time I've experienced this.

[VOIPoTim]

For what it's worth, I got that this morning too. I called again a few seconds later, and it went fine. This is a number that I call frequently(301-695-xxxx, the first one from today), and today was the first time I've experienced this.

Yeah, it could have been a specific trunk at capacity. We can check logs and redistribute routing if needed.