Quote Originally Posted by bubbanc View Post
I've had a weird issue when making outbound calls from Voipo. The calling party has reported (and I've been on the calling end so I can verify) that during random periods of the call a touchtone sound is heard (like someone is pushing a button on the phone). I've tried different phones within the house and this still happens. Today during a 3 minute call, I heard the tones twice.

I've reported this to tech support but was interested if anyone else was having this problem or if anyone had any ideas on what it may be.

Tim asked if this was only happening when dialing out to my area code (919). I reported that all the calls were to 919, but I hadn't called outside of my area code to see if the problem persisted.

Thanks,
Brian
The way POTS works is you press a touch tone button and an analog waveform of the "tone" is transmitted, as pressed by you - straight through to the DTMF or touch tone receiver on the other end.

These voip adapters work differently depending on the type of signaling you select for handling of dtmf tones.

With voip: you press a tone, the adapter hears it and passes this information along digitally to the server handling the audio portion of your call which then produces a "replica" of the tone, much like a music CD does not really produce music but a digital reproduction of certain portions of the analog sound waveform. It is VERY possible and easy to fool certain adapters with the human voice so this is a very common voip occurrence but it is not prevalent with all adapters because of the way each adapter and subsequent carrier processes them.

So - your tones are probably being produced by your adapter hearing a vocal waveform produced by your wife and it interprets it (erroneously) as a touch tone and tells the switch to send a tone along to match the numeric value it thinks it has heard.

Long winded explanation but I worked for the phone company for years and this was something the engineers I worked with had studied.

So you must now tell your wife that the stupid phone service is all in her mind..........
Or you could not do that and stay married.

Oh and I have this happen all the time on my Grandstream adapter when I am on a call.