Strange Happening

[burris]

Why are you interleaved. Are you out in the boonies or very far from a DSLAM?

[roehrle]

Don't know what happened to the chart info. It looked good when I stuck it in the message box put was scrambled when it posted ??

Several years ago I was having problems and one of the higher level tech's that was communicating with me on almost a daily basis suggested using the interweave. It apparently solved the problem at that time. Please don't ask what the problem was because like I said it was from 1 -2 years ago when I first got on VZ. I think it was because of a problem I was having with Voicewing at that time

[burris]

Don't know what happened to the chart info. It looked good when I stuck it in the message box put was scrambled when it posted ??

Several years ago I was having problems and one of the higher level tech's that was communicating with me on almost a daily basis suggested using the interweave. It apparently solved the problem at that time. Please don't ask what the problem was because like I said it was from 1 -2 years ago when I first got on VZ. I think it was because of a problem I was having with Voicewing at that time

Generally they do this because of a noisy line or a great distance.

[roehrle]

Then the next question is ..
Which one is better??
I don't think that is something I can change by myself

[burris]

Then the next question is ..
Which one is better??
I don't think that is something I can change by myself

No you can't.

If you are getting a decent, reliable connection, maybe let it go.
Otherwise, you need to get an upper level tech to do some line testing.

Better yet, especially if they don't charge, see if you can get a tech out to measure from your house. They talk directly to the NOC and can try different changes on the fly to see what works best.
That is if they care..

[roehrle]

I had all kinds of problems when I first got DSL and then more when i got VW. They ran a new line from my house to the junction box. and then another line from that junction box. They had to replace something in that box because of corrosion. The lines were all over 40 years old. That seemed to fix the multiple problems I was having. As I said before I had my own special tech that was working with me for days. Even had his phone number so I could call him.