Do you have a 10+ second delay when calling out?

[ralfaro]

I have the ten second delay and using a GS 502, but I thought that was normal. I can easily cut the delay down considerably by dialing a # after the 7 digits.

[burris]

I have the ten second delay and using a GS 502, but I thought that was normal. I can easily cut the delay down considerably by dialing a # after the 7 digits.

Or, as I suggested, by altering the dial plan.

I think support knows this and will probably be pushing out a modified dial plan that will take care of it.