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Thread: Outage - 1AM Central

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  1. #1
    Join Date
    Dec 2008
    Location
    San Jose, CA
    Posts
    56

    Default Re: Outage - 1AM Central

    Quote Originally Posted by usa2k View Post
    I received mine today. love pap2's. Used it with VP and never had to reboot or do anything with it. It just works

    I've the following q's
    1.Do I need to ship the gs back now? Any prepaid labels?
    2. Can I get the PAP2 admin/user password ?

  2. #2
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Outage - 1AM Central

    Quote Originally Posted by rx100 View Post
    I received mine today. love pap2's. Used it with VP and never had to reboot or do anything with it. It just works

    I've the following q's
    1.Do I need to ship the gs back now? Any prepaid labels?
    2. Can I get the PAP2 admin/user password ?
    1.
    Code:
    Your replacement device has indeed been sent out on the 3/5/09.
    Once you received the PaP2T device please can you return the GT502 using the following address listed below:
    
    VOIPo
    11251 Northwest Freeway
    Suite 200
    Houston, TX 77092
    
    Seeing as this is part of a recall, We'll issue a $4.95 credit to your VOIPo account when we receive it.
    This should cover the cost of postage.
    
    Please let us know if you have any further questions or concerns.
    
    Thanks
    2. Keep reading
    Last edited by Xponder1; 03-07-2009 at 04:53 PM. Reason: cause Tim has spoken

  3. #3
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Outage - 1AM Central

    FWIW said here

    You'll need to send it back and when we receive it, we'll issue a $4.95 credit for the shipping which is the cost of Priority Mail Flat Rate Shipping (same that we use to send them out). It's not necessary to insure them (we've only had 1 case of USPS damage out of thousands).
    I'd be interested in the User/pass
    Nobody should need the Admin/pass
    Last edited by usa2k; 03-07-2009 at 04:25 PM.


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