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Thread: Anyone having virtual #/voicemail problems?

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  1. #1
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by VOIPoBrandon View Post
    Hey guys -- we're getting ready to push a fix -- sit tight, thanks!
    Should I still be sitting tight :-)? What's the latest - a little status update will be appreciated.
    Russell

  2. #2
    Join Date
    Jan 2009
    Location
    San Carlos, CA (Bay Area)
    Posts
    74

    Default Re: Anyone having virtual #/voicemail problems?

    Mine seemed to start working again about 2 hours ago, but I'd also like some confirmation that they know what the problem was/is and it's fixed with some certainty (so my paranoia about missing calls can subside).

  3. #3
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by frankd1 View Post
    Mine seemed to start working again about 2 hours ago, but I'd also like some confirmation that they know what the problem was/is and it's fixed with some certainty (so my paranoia about missing calls can subside).
    Frank, that is correct -- we have officially finished pushing out updates to our proxies that resolve these voicemail issues as of 03/30/2009 8:25pm CST. This update should also resolve issues with Goodbyes and Dead Air when forwarding another number to the VOIPo number or virtual number. Please do let us know if you or any one else is still currently experiencing any further voicemail oddities, thank you everyone for your patience and cooperation!
    ________
    MAZDA L PLATFORM HISTORY
    Last edited by VOIPoBrandon; 03-21-2011 at 07:40 PM.

  4. #4
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by VOIPoBrandon View Post
    Frank, that is correct -- we have officially finished pushing out updates to our proxies that resolve these voicemail issues as of 03/30/2009 8:25pm CST. This update should also resolve issues with Goodbyes and Dead Air when forwarding another number to the VOIPo number or virtual number. Please do let us know if you or any one else is still currently experiencing any further voicemail oddities, thank you everyone for your patience and cooperation!
    Appreciate all the effort! My one test call got our recorded message and not the canned one.
    Russell

  5. #5
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Anyone having virtual #/voicemail problems?

    While sitting tight ... my ticket seems to have disappeared! I'm sure it's somewhere but I don't appear to be able to see it :-(.
    Russell

  6. #6
    Join Date
    Feb 2007
    Posts
    150

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by Russell View Post
    While sitting tight ... my ticket seems to have disappeared! I'm sure it's somewhere but I don't appear to be able to see it :-(.
    I have one open in reagrds to the DTMF tones and it has disappeared also.

  7. #7
    Join Date
    Mar 2007
    Location
    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
    Posts
    569

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by ptrowski View Post
    I have one open in reagrds to the DTMF tones and it has disappeared also.
    That's because they are "virtual" tickets......

  8. #8
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by ptrowski View Post
    I have one open in reagrds to the DTMF tones and it has disappeared also.
    It's reassuring to know that I'm not that special!
    Russell

  9. #9
    Join Date
    Mar 2007
    Location
    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
    Posts
    569

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by Russell View Post
    It's reassuring to know that I'm not that special!
    But at least there is consistency....

  10. #10
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Anyone having virtual #/voicemail problems?

    Quote Originally Posted by NY Tel Guy View Post
    But at least there is consistency....
    With the missing voicemails?
    Russell

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