Quote Originally Posted by NY Tel Guy View Post
I'll bet you that if you go into vpanel and select your virtual number, activate the voicemail feature on the virtual line- those elusive messages will all be there waiting for you.
Well, tech support got back to me, and they enabled the vm option for the virtual # like you suggested. It looks like this has been going on since at least last Wed (3/25)- OUCH!! I downloaded the messages, then deleted the vm box from the virtual #, and the separate, generic voicemail box is still there.