Linksys PAP2 Firmware Update

[Xponder1]

Sorry if you felt my reply was rude. All I wanted was to get an explanation if it was ever possible to get a smooth service. I finally got a PAP2T, and I spent some money on a router. And I spent lots of time configuring it. Also, I was told (oh.. and You, Xponder1 told me that) that my registration issues will be fixed once I get a PAP2T and a router. And here I am, just after 4 days of running on PAP2T, loosing registration for the whole day. What reaction do you expect from me? Just put yourself in my situation. Everyone here praises Timothy but actually the company’s service is far from yearning much praises. Issues are coming nearly every day. Nearly every day there are new issues coming in. After all, I’m helping YOU, VOIPo, to fix your issues. Seems like not much people here even care to point at these problems.

1. The fact that you "spent lots of time configuring it (a router)" tells me you have no idea what your doing. My PAP2 is plugged into my router and I did not have to configure anything at all. No ports forwarded... nothing. Maybe you should try undoing all those settings you changed.

2. I do not recall telling anyone getting a router would fix all their problems. If your internet is crap than your voip service is going to be limited by your crappy internet.

3. Wow you have had one problem and your freaking out. You already made your mind up about the service maybe what you need is a nice pots line??

4. I think everyone here likes the fact that Tim is up front and tells us what is going on to the best of his knowledge. Those of us who know how voip works know that since the internet is not perfect that from time to time there will be a short lived problem. Big deal.

5. I would take a guess that 99% of their customers are not having any major problems. Their were some issues today but they were mild and did not last long. You seem to have no understanding at all of how the internet works.

5. I do not work for VOIPo.

6. "Nearly every day there are new issues coming in." this is total bs. Since the 502's were replaced I have not had a single problem until today. So lets see over a month of flawless service. Ya I am happy.

7. "Everyone here praises Timothy"

I (and many others it seems) give credit where credit is due. Tim is a great guy and if you would open your eyes and see the big picture you would feel the same way. Coming on the forums where they provide limited support harassing and insulting them does nothing but annoy everyone else. Next time try submitted a ticket.