Quote Originally Posted by burris View Post
You pretty well summed up the entire issue.

Sure, you may lose a few customers, but your support costs will diminish and you hit on the most important aspect of this....that is the negative posting about problems that are caused by complex user configurations.

I'm sure everyone won't agree with your plan, but if I remember, this was the plan from the beginning, and for me translated to having a more reliable service for everyone.
Just my opinion..
That was what I was saying when it was announced BYOD was going to be allowed but not supported. The same thing happened with VT. Even thought it is not supported people will still call in and gripe.
I like the idea of BYOD should I need to troubleshoot and I am sure I can run BYOD services, I just choose not to mess with it.
This is a good call by Voipo.