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  1. #1

    Default Re: Anyone else down?

    Quote Originally Posted by VOIPoTim View Post
    We're not even seeing attempts from your account at all which is very odd.

    I know in the past you mentioned having to reboot your router for it to connect, have you tried that time time?
    Every time I reboot the router, it registers successfully. At the first expiration (which looks like 250+ seconds) - *BAM* = FAIL. Cannot connect to registration server (or whatever the exact message is in the PAP2 status page), and vPanel shows nothing.

    My ticket update by support shows a suspicion that this was related to issues at your datacenter.

    I will reboot everything tonight when I get home and we'll go from there.

    Brandon also indicated that he was reviewing my router logs (from the earlier ticket) and (paraphrased) 'was seeing some very weird things'....

    If it's all related to issues at your data center I'll be happy. For most of the prior week - it just worked. No port forwarding or anything at all in the router setup - almost an 'out of the box' router config - which is the way it should be...

  2. #2
    Join Date
    Jan 2009
    Location
    Chicago - NW Suburbs
    Posts
    21

    Default Re: Anyone else down?

    Quote Originally Posted by dbmaven View Post
    Every time I reboot the router, it registers successfully. At the first expiration (which looks like 250+ seconds) - *BAM* = FAIL. Cannot connect to registration server (or whatever the exact message is in the PAP2 status page), and vPanel shows nothing.

    My ticket update by support shows a suspicion that this was related to issues at your datacenter.

    I will reboot everything tonight when I get home and we'll go from there.

    Brandon also indicated that he was reviewing my router logs (from the earlier ticket) and (paraphrased) 'was seeing some very weird things'....

    If it's all related to issues at your data center I'll be happy. For most of the prior week - it just worked. No port forwarding or anything at all in the router setup - almost an 'out of the box' router config - which is the way it should be...
    I can confirm this behavior as well. Prior to this week, it was just working, didn't have to port forward on my router or anything. As of late Tuesday, things got bad again. Unfortunately, there were "two changes". The firmware upgrade and the network instability. I also was usually connected after the reboot and then unable to connect. This of course led me to reconfigure my router for the port forwarding recommended. Change #3. As of now things are working but the WAI (and index of the current Wife Acceptance Factor) is at a new low and the installation might not survive another extended outage.

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