Tim....

DSLReports is loaded with armchair engineers. Some well meaning and some who think they know it all.
It seems we are an era of people challenging everything for what reasons, I don't know. I believe a technical forum should be a tool for the exchange of ideas and suggestions and, not about moral preaching. There are forums dedicated to those issues.

What could be better for a person who can't get his service working, than to be offered his entire money back with no obligation? For some, the challenge won't allow them to take the offer. They have an innate need to complain and post on and on....all the while stating how important their phone service is and how their wives complain. One would think that if it is really that bad, they would move on...at no charge.
This behavior really begins to tell you about how a person is constructed and the problems are theirs and not yours, and the infrastructure comments have nothing to do with it-they just have nothing else to say.
I have always wondered about people telling someone how to run their business, especially if the business is working well for 99%.
A suggestion or question is one thing, but the philosophical/moral discussions from people who I can bet have not lived an absolutely virtuous life are ridiculous.

Sure, the economic situation is pressing virtually everyone, but to be able to have the quality of phone service that I have-at the price I am paying, should be a joy for everyone.

Just keep up the good work and don't let those few get to you..

burris