For what its worth your now down to only 4 negative reviews. Someone had a change of heart.
Not a change of heart, I updated it as things have been stable aside from not being able to use the * command to get voicemail. I see no issue in that.
Just as people were vocal when the VT service was not working well when they were having issues the same goes here. If my service is outstanding then I will rank it as so. If it's not then it is ranked as so. There isn't anything wrong with that.
I think the delivery of asking for updated reviews was the only issue. It would have been received better as "hey guys, just a reminder to keep the reviews updated quarterly:" or something along those lines. It gets the point across and the thread IMO would not have even been started.
Even if it was not posted there it seems suspect when all of the sudden you see tons of reviews come in for a company. I think recently Callcentric was another one that had a flood of reviews and it seemed odd. One that seems to be doing well about it (although they are almost all anonymous) is DSLExtreme. They send a message I believe after signup. So you get the reviews but not 10+ at one time and it isn't perceived as pumping the numbers up.
Not that any of you asked for my $.02 and all, but there it is.
Interesting ... let me weigh in.
I am the anti-geek ... half the stuff written in this forum I don't understand, and the other half I don't know that I don't understand it.
Eventually, Voipo will have to crossover from the knowledgeable early-adopters who are willing (and interested) in tinkering, to the near-mainstream folks like me who are "out there" enough to be willing to go with non-Pots, but not up to the tech standards of the early adopters.
I found Voipo on DSL reports, and I was initially swayed by the relative scores of Voipo, PhonePower, and CallCentric.
I quickly dismissed CallCentric, because they were BYOD-only.
I initially thought Voipo was the way to go, and was impressed by Tim's "honest broker" persona on the DSL Report Forum.
My perception, tho, was that PhonePower was a bigger player, with a slicker website, and I was under-whelmed by the Voipo VPanel demo (I am a CallVantage refugee, and their "control panel" is to die for). I also thought that the cloned port concept was a killer app (and one that was not prominently boasted about on Voipo ... tho it is front-page material NOW).
But the DSL Report forum included strong user defense of Voipo, and also brought up the HostGator connection. On the other hand, there was no "buzz" about PhonePower. This made me feel more comfortable with Voipo's survivability ... and when I saw the word "cloned" on the Voipo site (and the lower price), I pulled the trigger.
Tim should stay active on the DSL Forum, but (somebody here) was right to caution him to offer Support and Facts, not Defense.
But, to be sure, the decision factors for me were:
1 - DSL report rating
2 - DSL report forum content
3 - Website
Once I get my ATTCV line ported and I actually use the phone (we are at the 14 day point now), I will sign on to DSL reports and be another happy user publicly.
Dunno if that floats anyone's boat here, but the "non-geek" has spoken!
K
Just as another point of view: I've never looked at the DSLR ratings when selecting a provider. I've been through Vonage, SunRocket, my current provider and am now about two weeks into my VOIPo trial. I maintain a Future-Nine account for their exceptional value for international calling. I rarely if ever look at the ratings - the recent brouhaha was an exception - and certainly did not when I signed up with any of the companies I've been with.
What got me to VOIPo? Quite bluntly:
1) the $199 (everything - taxes and activation too - included) for 2 years price (take note Tim!)
2) the hype in the VOIP Tech forum about the long beta
3) the 30-day trial period and Tim's presence on DSLR which to me implied the company would be less likely to not honor the 30-day trial if my trial was a disaster
Of course, certain features were a must and among them was what VOIPo calls the cloned second line which my current provider has offered for about a couple of years. It's funny - our call usage is very low. I guess I just enjoy the coolness of having that second line. Rock solid Voice-mail to email is important. Distinctive ring and custom caller id are other cool features from my current provider that we've gotten used to and which VOIPo supports. Of these, only the "rock solid Voice-mail to email" would be a deal breaker.
Russell
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
Companies I've tried
iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
I personally found out about VOIPo from Tim's posts on the Hostgator forums.
Tim, I would like to make a suggestion that you get with the B.B.B http://www.bbb.org to create a profile for your company and that you become accredited with them.
http://www.bbb.org/us/WWWRoot/SitePa...7-6ed5b2d76840
I personally check with the BBB before I do business with anyone. You do not want to end up like Vonage for example http://www.bbb.org/new-jersey/busine...el-nj-11005249
for comparison there is Magic Jack http://www.seflorida.bbb.org/Busines...anyID=92003333
so if I were choosing between the two I would go with Magic Jack due to the better rating.
Would never want to look like this... http://www.bbb.org/tulsa/business-re...sa-ok-38000131
From a cost + advertised feature standpoint, yes. So, at the risk of stating the obvious, I'm motivated to stay. However, if you go through my postings you'll see I experienced various server side issues - that area has been re-architected and is now working. A separate issue (ATA rebooting hourly) was fixed yesterday. So, as of yesterday, I have no outstanding issues. Like Burris, I hope to just enjoy the service. Unfortunately, our phone usage is minimal - I'm forcing more than normal usage just to exercise the system.
Russell
I bet I use the phone less, but paid for two accounts before cloned line existed!
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
Companies I've tried
iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
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