error on vpanel

**slimone** · 04-28-2009 06:31 PM

after logging onto vpanel got the following error msg:

Exception Caught: You are not authorized to view this page!

**VOIPoBrandon** · 04-28-2009 06:32 PM

Hello,

Please try and access it now, thanks!

**VOIPoTim** · 04-28-2009 06:35 PM

This was likely right when we were pushing out updates: http://forums.voipo.com/showthread.p...newpost&t=1399

**slimone** · 04-28-2009 06:36 PM

It now works.

Thank you.

**bretski** · 04-28-2009 07:12 PM

Originally Posted by VOIPoBrandon

Hello,

Please try and access it now, thanks!

Yeah, it's OT...buuuuuut:

Hey Brandon! Is that a picture of your dad holding you?!?!?

**VOIPoBrandon** · 04-29-2009 03:17 AM

Originally Posted by bretski

Yeah, it's OT...buuuuuut:

Hey Brandon! Is that a picture of your dad holding you?!?!?

Yes indeed it is, he is so cool!

. He works with phones and stuff :P.
________
Ym3526

**bretski** · 04-29-2009 09:39 AM

He's cute!

**Russell** · 04-29-2009 10:37 AM

I can login to the billing site and see the various tickets I've created but when I log in to the vPanel's support tab, I see "no tickets found".

VOIPoJustin · 04-29-2009 11:22 AM

Originally Posted by Russell

I can login to the billing site and see the various tickets I've created but when I log in to the vPanel's support tab, I see "no tickets found".

Looks like there was some inconsistency specific to your account from a few changes to the primary email address on file (a while back), you should be all set now within vPanel.

**Russell** · 04-29-2009 11:25 AM

Originally Posted by VOIPoJustin

Looks like there was some inconsistency specific to your account from a few changes to the primary email address on file (a while back), you should be all set now within vPanel.

Awesome! Thanks!