Support and Billing

[bretski]

+1. Me likey!

[TomP]

Glad to see this stuff integrated! Thanks!

Couple of nits:

Under Billing: My 'Contact Number' is screwed up - extra dashes & missing digits.

Under Voicemail: When there are no messages, the "Remove" & "Move" buttons and "Move Files To..." pull-down menu are still there (shouldn't be), but they show up on the right side of the page at the top (like they've been wrapped into another column). I'm using Firefox.

[Russell]

Under Voicemail: When there are no messages, the "Remove" & "Move" buttons and "Move Files To..." pull-down menu are still there (shouldn't be), but they show up on the right side of the page at the top (like they've been wrapped into another column). I'm using Firefox.

That's the way I've always seen it (wrapped into another column). My understanding was that the VOIPo web-site is really a work in progress and so never complained - but if you're taking complaints about nit-picky things add me to the list on this one. Browser: Chrome.

[VOIPoJustin]

We appreciate the feedback thus far, the more the better!

Under Billing: My 'Contact Number' is screwed up - extra dashes & missing digits.

^^ Accounts which had pre-formatted contact numbers within their billing account should now be displaying properly in XXX-XXX-XXXX format.

[TomP]

Accounts which had pre-formatted contact numbers within their billing account should now be displaying properly in XXX-XXX-XXXX format.

Yep, looks good now - thanks!

[fisamo]

We appreciate the feedback thus far, the more the better!



^^ Accounts which had pre-formatted contact numbers within their billing account should now be displaying properly in XXX-XXX-XXXX format.

When the formatting was not correct, I had tried changing my number, and it never accepted the changes. Now my number displays correctly, but I am unable to change my contact number. (It says the Account Details were successfully updated at the top of the page, but the old contact number is still displayed.) I don't really NEED to change my contact number, just noticed problems doing so when I was trying to get rid of extra dashes.

[VOIPoJustin]

Now my number displays correctly, but I am unable to change my contact number.

This was correlated to the slight formatting issues (dashes) -- updating your contact number (formatted or not) should now be working correctly!

[voipinit]

2 thumbs up!