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Thread: Outage? and can't get to secure.voipo.com to open a ticket either

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  1. #1
    Join Date
    Dec 2008
    Location
    Bay Area
    Posts
    31

    Default Re: Outage? and can't get to secure.voipo.com to open a ticket either

    I can also confirm a blip on central01 between 3:05 PM and 3:15 PM PDT when my asterisk had to re-attempt registrations because of timeouts. My traceroute is,

    traceroute to central01.voipwelcome.com (67.228.251.106), 30 hops max, 40 byte packets
    1 unknown (192.168.1.1) 3.673 ms 3.657 ms 3.640 ms
    2 * * *
    3 te-3-4-ur03.santaclara.ca.sfba.comcast.net (68.85.190.249) 26.345 ms 26.344 ms 26.330 ms
    4 te-8-2-ur01.santaclara.ca.sfba.comcast.net (68.87.226.74) 26.315 ms 27.291 ms 27.275 ms
    5 be-30-ar01.sfsutro.ca.sfba.comcast.net (68.87.226.185) 30.355 ms 30.344 ms 30.327 ms
    6 pos-1-8-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.91.229) 31.318 ms 23.092 ms 20.929 ms
    7 pos-0-8-0-0-cr01.losangeles.ca.ibone.comcast.net (68.86.85.82) 31.414 ms 31.398 ms 31.384 ms
    8 pos-0-14-0-0-cr01.dallas.tx.ibone.comcast.net (68.86.85.142) 66.382 ms 66.373 ms 71.508 ms
    9 softlayer-cr01.dallas.tx.ibone.comcast.net (75.149.228.34) 71.495 ms 68.406 ms 69.397 ms
    10 po2.dar02.dal01.dallas-datacenter.com (66.228.118.207) 69.383 ms 69.410 ms 70.981 ms
    11 po2.fcr04.dal01.dallas-datacenter.com (66.228.118.21 65.547 ms 67.151 ms 67.109 ms
    12 central01.voipwelcome.com (67.228.251.106) 67.097 ms 58.515 ms 65.943 ms

  2. #2
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Outage? and can't get to secure.voipo.com to open a ticket either

    Tim could a Vpanel outage cause other servers to have a problem even if for just a short time. It's kind of odd how the moment "The Planet" went down I was unable to call out and others had issues too.

  3. #3
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Outage? and can't get to secure.voipo.com to open a ticket either

    During the time when I could not make or receive calls, I was able to PING and Trace to central01 without any problems. However I got many registration errors on my asterisk box. I'll look in the log file and see what it thought was wrong.

    Several of these in my log files around 17:12 central time:

    [2009-05-12 17:11:09] NOTICE[2911] chan_sip.c: -- Registration for 'mydidnumber@central01.voipwelcome.com' timed out, trying again (Attempt #2)

    Seems like maybe a bigger Dallas based outage or something?
    Last edited by scott2020; 05-12-2009 at 04:47 PM.

  4. #4
    Join Date
    Jan 2009
    Posts
    230

    Default Re: Outage? and can't get to secure.voipo.com to open a ticket either

    Is VPanel still having issues? I can't get into the 'contacts' panel (under the features tab). Anyone else?

  5. #5
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Outage? and can't get to secure.voipo.com to open a ticket either

    Quote Originally Posted by voipinit View Post
    Is VPanel still having issues? I can't get into the 'contacts' panel (under the features tab). Anyone else?

    I just loaded contacts with no issue.

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