Outage? and can't get to secure.voipo.com to open a ticket either

[eagle 1]

I also show registration failed from 17:52 to 18:12 est for central01. everything fine now
also timeout for registration from 14:12 to 14:21, then again 14:26 to 14:42
Tracing route to central01.voipwelcome.com [67.228.251.106]
over a maximum of 30 hops:

1 10 ms 8 ms 7 ms wsip-68-99-159-33.ri.ri.cox.net [68.99.159.33]
2 8 ms 7 ms 8 ms clvdcmtb04.cl.ri.cox.net [98.173.132.5]
3 9 ms 6 ms 8 ms ip98-173-132-97.cl.ri.cox.net [98.173.132.97]
4 16 ms 15 ms * chgobbrj01-ae0.r2.ch.cox.net [68.1.0.222]
5 16 ms 18 ms 16 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.98]
6 42 ms 38 ms 43 ms as-1.r21.dllstx09.us.bb.gin.ntt.net [129.250.3.17]
7 * 45 ms 39 ms po-3.r03.dllstx09.us.bb.gin.ntt.net [129.250.4.182]
8 43 ms 41 ms 37 ms te1-1.cer01.dal01.dallas-datacenter.com [157.238.228.10]
9 79 ms 210 ms 42 ms po1.dar01.dal01.dallas-datacenter.com [66.228.118.201]
10 * 43 ms 38 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
11 39 ms 42 ms 39 ms central01.voipwelcome.com [67.228.251.106]

Trace complete.