Calls completing but no audio

[Xponder1]

I had exactly the same problem yesterday afternoon. After much testing, temporarily connecting the ATA directly to the DSL modem, re-connecting and re-booting router, changing servers it suddenly started working again. Ultimately nothing was changed in my set up. Last correspondence indicated that it probably was due to the outage reported yesterday.

Ya well I am still without service. They have made test calls. Nothing has changed at all about my setup. They suggested that running X-Lite might be the cause so I shut it down and still have the issue. Funny thing is I CAN hear audio IF I answer with X-Lite. The ATA has no audio on inbound calls only. Oh and I have already done the usual reboot the router ATA ect. What ever is wrong its not on my end.

I see you have an XLite client currently registered on our system.
It has been registered around 45 minutes. Did the call come in when Xlite was registered/signed-on? If so, I believe that XLite may have been the culprit.

So I shut down X-Lite and the problem remained.

We've noticed a ring abnormalcy but nothing really shot out to us when reviewing your SIP traces.
What I'll do is escalate your ticket over to our Seniors where the issue will be more thoroughly looked into. You can expect a followup shortly.

Guess we will see what happens.
In case you support folks need it.

Tracing route to central01.voipwelcome.com [67.228.251.106]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Access_Denied [192.168.10.1]
2 9 ms 8 ms 9 ms 10.33.128.1
3 14 ms 9 ms 9 ms COX-68-12-8-157-static.coxinet.net [68.12.8.157]

4 10 ms 7 ms 8 ms ge-7-0-1-mx02.mtc1.tul.ok.cox.net [68.12.18.246]

5 70 ms 9 ms 8 ms xe-0-3-0-dsr02.rd.tul.ok.cox.net [68.12.18.4]
6 42 ms 28 ms 23 ms dalsbbrj01-ae0.r2.dl.cox.net [68.1.0.142]
7 20 ms 32 ms 16 ms po-1.r02.dllstx09.us.bb.gin.ntt.net [129.250.2.1
54]
8 22 ms 16 ms 17 ms te2-1.cer02.dal01.dallas-datacenter.com [157.238
.224.70]
9 16 ms 15 ms 15 ms po1.dar02.dal01.dallas-datacenter.com [66.228.11
8.203]
10 16 ms 40 ms 17 ms po2.fcr04.dal01.dallas-datacenter.com [66.228.11
8.218]
11 17 ms 17 ms 18 ms central01.voipwelcome.com [67.228.251.106]

Trace complete.

Kind of feel helpless because I have no idea what to do to help resolve it.

EDIT- After 30 seconds it goes to a sound that sounds like a pots line left off the hook.
Also because of this thread http://forums.voipo.com/showthread.p...1976#post11976 I turned off simul ring and still have the issue.