Distinctive ring via virtual number not working?

**usa2k** · 05-23-2009 08:35 PM

That sounded like a feature to tell them apart!

**Russell** · 05-24-2009 07:54 AM

Originally Posted by usa2k

That sounded like a feature to tell them apart!

:-). Actually, that feature will be arriving soon.

**VOIPoBrandon** · 05-25-2009 03:04 PM

Hey guys -- check out "Features" -> "Virtual Numbers" -- please do let me know if you see / experience any issues. Thanks!

**chpalmer** · 05-25-2009 03:14 PM

Very Cool!!

**Russell** · 05-25-2009 04:10 PM

Originally Posted by chpalmer

Very Cool!!

Agreed! Brandon, do I take it that any distinctive ring in place will override the ring tone for the virtual number? At least that's what my simple test shows. Thanks a bunch!

**VOIPoBrandon** · 05-25-2009 04:14 PM

Originally Posted by Russell

Agreed! Brandon, do I take it that any distinctive ring in place will override the ring tone for the virtual number? At least that's what my simple test shows. Thanks a bunch!

That is correct, if you do have a distinctive ring tone setup for a virtual number, regardless of the Caller (it will ring that ring tone); otherwise it'll ring the ring tone of the Caller (if one is setup) and if all else fails, will default to normal ring.

**ralfaro** · 05-26-2009 08:19 AM

Originally Posted by VOIPoBrandon

That is correct, if you do have a distinctive ring tone setup for a virtual number, regardless of the Caller (it will ring that ring tone); otherwise it'll ring the ring tone of the Caller (if one is setup) and if all else fails, will default to normal ring.

Brandon,

This ddoesn't seem to be working for me. I set my virtual number to use distinctive ring 4 and saved the settings, but the ring remains the same, one long ring which is the normal one. Ring 4 I believe should be 1 short, one long and one short.
I even power cycled the pap2 just in case this was required.
Am I not doing this correctly?

RA