MWI not turning off...

[fisamo]

One other thought just occurred to me--with voicemail tone set to ON...

Say you don't have a message, but MWI is on. If you connect to the VM system using the voicemail shortcut key on your phone and then hang up, might that trigger the phone to check for stutter dialtone? The point of this test is that you're essentially telling the phone the you're checking voicemail (by using the VM access hotkey), so it should 'know' to check for SDT after you hang up... I have no idea of Unidens are programmed to recognize that you've hit the VM hotkey, just a thought.

[TomP]

One other thought just occurred to me--with voicemail tone set to ON...

Say you don't have a message, but MWI is on. If you connect to the VM system using the voicemail shortcut key on your phone and then hang up, might that trigger the phone to check for stutter dialtone? The point of this test is that you're essentially telling the phone the you're checking voicemail (by using the VM access hotkey), so it should 'know' to check for SDT after you hang up... I have no idea of Unidens are programmed to recognize that you've hit the VM hotkey, just a thought.

Just tried. MWI light stays on.

[voipinit]

you can make sure it's not your router by connecting the PAP2T directly to your internet modem (cable modem or dsl modem). call your number from a different source, leave a message, then retrieve and delete if from your VOIPo line. if the light stays on now, you pretty much ruled out it being your router.

[TomP]

you can make sure it's not your router by connecting the PAP2T directly to your internet modem (cable modem or dsl modem). call your number from a different source, leave a message, then retrieve and delete if from your VOIPo line. if the light stays on now, you pretty much ruled out it being your router.

I think we already ruled out the router, since deleting the message via vPanel eliminates the stutter tone. i.e. The ATA is getting the signal.

[usa2k]

FWIW,

The MWI has been problematic the last few days for me.
I delete the message, MWI and Stutter go off.
A minute or so later it turns back on.
Check, and I have zero messages, and it goes off when I hang up.

Have not been bothered so much to submit a ticket.

[usa2k]

Cleared a new VM using vPanel, and the MWI came back.
Cleared that via "Update MWI" on vPanel.
That's a deja vue of using "123" on the phone.

[usa2k]

VOIPo-Voicemail-indication