DTMF tones

[Xponder1]

Out of curiosity, how long have you had STUN on? Depending on the network setup in some cases STUN can force the audio to be routed directly instead of being proxied regardless of what we set it to do.

Has it always been enabled or was it enabled around the time this started?

If STUN wasn't on for a reason, let's try disabling it (and rebooting) and see if that solves it since it being disabled will make sure the audio preference is followed.

I turned STUN on last night trying to resolve the other issues I am having. I did not really think it would make any difference (and it didn't). I have never needed a STUN server and have not changed my setup. As you requested I turned it back off.

I noticed that in Vpanel there is a option for support and it has a recent ticket summery but it only has two old tickets? Were you aware that tickets do not show up there?

Thanks,

Edited out part of the above after getting a reply from support.