Zoiper Softphone Help

[VOIPoTim]

The info in the control panel will be correct.

What kind of error is it giving you? Are you using it from the same network where you have your adapter connected?

[Xponder1]

The info in the control panel will be correct.

What kind of error is it giving you? Are you using it from the same network where you have your adapter connected?

Tim,
My control panel says sip.voipwelcome.com . If you will recall it was me setting my softphone to that that caused a service interruption resulting in my account being suspended just about a month or two ago. My ATA is on Central01.

Are you sure what it says in Vpanel is correct?

[VOIPoTim]

Tim,
My control panel says sip.voipwelcome.com . If you will recall it was me setting my softphone to that that caused a service interruption resulting in my account being suspended just about a month or two ago. My ATA is on Central01.

Are you sure what it says in Vpanel is correct?

Yeah. It's setup differently now. I'll post a full softphone update tonight but basically the vPanel info is correct.

[Russell]

Yeah. It's setup differently now. I'll post a full softphone update tonight but basically the vPanel info is correct.

Looking forward to the posting ... I set one child who has gone for a four week camp with the new vPanel credentials which I set up this afternoon. Zoiper set up NOT to register. The child successfully called home.

Another child in Central America has the old credentials which I got via a ticket some months back. The child just called a few minutes ago. Once again setup to not register but using the same server as my ATA. Can I leave this as is?

And, we'll be on vacation in July with the ATA unplugged and using a softphone when we have Internet access.

[VOIPoTim]

Another child in Central America has the old credentials which I got via a ticket some months back. The child just called a few minutes ago. Once again setup to not register but using the same server as my ATA. Can I leave this as is?

Yes, you can leave as is. The changes really only affect customers without SIP credentials already.

[bwyatt]

I'm in my VPanel now and have the following information provided at BETA; SIP ACCOUNTS:

Here you can create SIP accounts that you can use with any SIP compatible Softphone or ATA device to receive calls.

These SIP accounts are for inbound calls only and we do not offer outbound calling services for them at this time.

I was hoping to use 3rd party softphone as described in this thread, but according to the info above I will only be able to receive calls, not make them.

Am I missing something?

Thanks,

Bill

[VOIPoTim]

I'm in my VPanel now and have the following information provided at BETA; SIP ACCOUNTS:

Here you can create SIP accounts that you can use with any SIP compatible Softphone or ATA device to receive calls.

These SIP accounts are for inbound calls only and we do not offer outbound calling services for them at this time.

I was hoping to use 3rd party softphone as described in this thread, but according to the info above I will only be able to receive calls, not make them.

Am I missing something?

Thanks,

Bill

We actually don't offer pay as you go outbound calling....only inbound service. I know some providers do that, but we stick to residential service and inbound forwarding.

If you need outbound calling, you'll need to get an unlimited residential plan.

Here is some information: http://www.voipo.com/residential.shtml

[fisamo]

Sounds like you're using an Express account, not the BYOD/Softphone feature of the Residential account. The Residential account can also get SIP credentials for making and receiving calls. However, the calls made on that account are limited to domestic use.