Call History

[VOIPoJustin]

This should be working correctly now. Additionally, for the time being you can still search for a range larger than 30 days. Sometime in the future we will be allowing only searches on the last 30 days, with the option to export previous months records.

[voipinit]

Thanks Justin!

Limiting searches to 30 days sounds good to me since the history can be downloaded.

[caseydoug]

Thanks Justin!

Limiting searches to 30 days sounds good to me since the history can be downloaded.

I agree However, as I noted earlier, the download button doesn't work properly. When I try to "Save," I get an error message stating that the site is either not available or cannot be found. I can "Open" then copy and paste, however.

[tritch]

Call history is blank now. No history at all. It looks like the programming change has screwed something up.

[VOIPoJustin]

Call history is blank now. No history at all.

The default view was temporarily switched from 7 days to 'Yesterday', which probably gave that impression for you. The past 7 days has been restored as the 'default' view when you load the page.

[tritch]

The default view was temporarily switched from 7 days to 'Yesterday', which probably gave that impression for you. The past 7 days has been restored as the 'default' view when you load the page.

Yes, that has fixed the problem. Thanks

[voipinit]

When I try to "Save," I get an error message stating that the site is either not available or cannot be found. I can "Open" then copy and paste, however.

I am not having a problem with the downloading. The file gets saved and for me opens in Excel, no copying and pasting required. I downloaded 3 months and each month is a separate file that I can open (again in Excel).

[caseydoug]

I am not having a problem with the downloading. The file gets saved and for me opens in Excel, no copying and pasting required. I downloaded 3 months and each month is a separate file that I can open (again in Excel).

Maybe it's my browser. Now I'm not even getting the ability to copy and paste. When I Save in IE8, I get an error. When I Open, I get a screen with the database headers (date, from, start time, duration), but no data. When I open in Chrome, it does download to an Excel spreadsheet, but there is no data in it.

I'll have to look into this when I have more time.

[Warus1]

Maybe it's my browser. Now I'm not even getting the ability to copy and paste. When I Save in IE8, I get an error. When I Open, I get a screen with the database headers (date, from, start time, duration), but no data. When I open in Chrome, it does download to an Excel spreadsheet, but there is no data in it.

I'll have to look into this when I have more time.

I too had the no data issue when downloading Current month data, but if I selected a previous month, all was well. (also using CHROME)

[caseydoug]

I too had the no data issue when downloading Current month data, but if I selected a previous month, all was well. (also using CHROME)

Thanks. That worked. But I still have a problem with IE8. I'm beginning to think there is something wrong with my particular installation of IE8. A lot of things don't work right. For example, just to the right of where I'm typing now in the "Reply to Thread" window, most of the Smilies show little x's instead of the graphic emoticons that are supposed to display. Also, as I have mentioned before, some features on VPanel work properly only with "Compatibility View" turned on, while others work properly only with "Compatibility View" turned off. Maybe I need to reinstall the browser (or just use a different one).

As I recall, I'll need a court order to uninstall IE8.