Simul Ring Problem

[VOIPoBrandon]

After reading this thread today (at your suggestion) ... after all we went thru these past few days with my VOIPO problems, I am simply amazed that no one (including you Brandon) asked about SimuRing, nor suggested turning it off to address my NO AUDIO problems.

I know you think it was my router, but why didn't you suggest turning off SimuRing first? I'll skip the rest of the details but I think (my opinion) it might have saved us hours and hours of messing about and involuntarily converting me to BYOD.

I would suggest in future that level-1 tech and above always first ask about SimuRing when "no audio" is reported as a problem (or part thereof).

- Don

Agreed, this is generally something we do look into for audio problems, as it is a known issue with certain network scenarios. So we can definitely keep note of this for the time being while troubleshooting audio related / user issues. However I think in your scenario there is a bit more than meets the immediate eye. In any case, I'm glad to see we've finally came to resolution (hope I'm not speaking too soon). I look forward to hearing back from you over the course of the next few days!

So now this being said, we actually have a few new things that are in the process, that will resolve this feature and a few other requests (I will not comment on just yet, but feel free to speculate) -- "suspense drum roll"

Thanks guys and have a great night!
________
AMATEUR ORGY

[caseydoug]

So now this being said, we actually have a few new things that are in the process, that will resolve this feature and a few other requests (I will not comment on just yet, but feel free to speculate) -- "suspense drum roll"

Thanks guys and have a great night!

I've been out of town for a while, so I haven't had a chance to test out the "fixed" Simul Ring yet. When I did last test it, it caused so many problems that I resolved not to test it again unless my wife is away AND I had her cell phone available to make the call as well as my cell phone available as the Simul Ring number. So it may be a few days before I can test again. However, I'm eagerly looking forward to the "new things" in this area.

[burris]

Happy to say that I keep Simul Ring always on pointing to my cell phone and have not had any problems..

This thread however, prompted me to post about an unusual thing I noticed today.

Since my cell rings along with the main number, I can always see where the call is coming from. Today and yesterday for the first time, I noticed that one particular call came in with the name on the main line as 'unavailable', but on the cell with the full name. Since the call first hits VOIPo and then Simul Rings it to my cell, what makes the difference?

[usa2k]

You cell does CNAM?
Perhaps the cell company is using a different LIDB?

[caseydoug]

Today and yesterday for the first time, I noticed that one particular call came in with the name on the main line as 'unavailable', but on the cell with the full name. Since the call first hits VOIPo and then Simul Rings it to my cell, what makes the difference?

Is it possible that the name and number are in your cell phone's phone book?

[burris]

Is it possible that the name and number are in your cell phone's phone book?

Good thought, but this was a new call for the first time..

Perhaps Tim will pick up on this and offer an answer..I'm only curious..

[sal]

What cell phone carrier do you use? I've been seraching for one that does CNAM, not just numbers. I am tired of not knowing who's calling with Verizon.

[burris]

What cell phone carrier do you use? I've been seraching for one that does CNAM, not just numbers. I am tired of not knowing who's calling with Verizon.

I have Sprint for the last 11 years..