Simul Ring Problem

[VOIPoBrandon]

After reading this thread today (at your suggestion) ... after all we went thru these past few days with my VOIPO problems, I am simply amazed that no one (including you Brandon) asked about SimuRing, nor suggested turning it off to address my NO AUDIO problems.

I know you think it was my router, but why didn't you suggest turning off SimuRing first? I'll skip the rest of the details but I think (my opinion) it might have saved us hours and hours of messing about and involuntarily converting me to BYOD.

I would suggest in future that level-1 tech and above always first ask about SimuRing when "no audio" is reported as a problem (or part thereof).

- Don

Agreed, this is generally something we do look into for audio problems, as it is a known issue with certain network scenarios. So we can definitely keep note of this for the time being while troubleshooting audio related / user issues. However I think in your scenario there is a bit more than meets the immediate eye. In any case, I'm glad to see we've finally came to resolution (hope I'm not speaking too soon). I look forward to hearing back from you over the course of the next few days!

So now this being said, we actually have a few new things that are in the process, that will resolve this feature and a few other requests (I will not comment on just yet, but feel free to speculate) -- "suspense drum roll"

Thanks guys and have a great night!
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